"Communication Center Coordinator - Learning Centers"

Communication Center Coordinator - Learning Centers

Working Title: Communication Center Coordinator - Learning Centers

State Role Title: N/A

Position Type: Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Student Academic Success

Department: 100546 - Learning Centers

Pay Rate: Commensurate with Experience

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 01/12/2026

General Information:

JMU invites applicants for the position of Communication Center Coordinator, which provides primary leadership for the Learning Center's (LC) Communication Center. The position is a full-time, Administrative & Professional (A&P), 10-month position. Responsibilities include teaching, supervising student employees, developing and delivering training, monitoring budgets and payroll, overseeing outreach efforts, and conducting research, assessment, and strategic planning. The Communication Center Coordinator will report to the LC's Associate Director and contribute to LC-wide goals, including serving on a team with other LC faculty and staff and maintaining affiliate status in an academic department (e.g., School of Communication Studies).

The Learning Centers offers tutoring, coaching, study sessions, consultations, and workshops through its six programs that support students' academic success: the Communication Center, English Language Consultations, Peer Academic Coaching, Peer Assisted Study Sessions, Science & Math Learning Center, and University Writing Center, all housed in a 14,000 square foot, state-of-the-art facility in the center of JMU's campus. The department's 14 faculty members teach in 10 different disciplines, provide instruction in the Centers, engage in relevant scholarship and professional development, administer programs, and train and mentor more than 130 peer educators. The department is supported by a team of two administrative staff members, a Senior Associate Director, and an Executive Director, providing exceptional support for each of the programs and faculty members. The unit reports to the Associate Vice Provost for Student Academic Success. For more information about the Learning Centers, see http://www.jmu.edu/learning.

Duties and Responsibilities:

• Oversee recruiting, interviewing, hiring, training, supervising, and evaluating peer educators, including graduate assistants.
• Teach two courses per year in an affiliate academic department and provide Communication Center consultations.
• Maintain, evaluate, and improve existing programs, and conduct strategic planning informed by assessment.
• Recruit and retain students from a variety of populations to better serve all students' success.
• Collaborate with the administrative team to determine budgetary priorities.
• Oversee payroll processes, scheduling, and other administrative tasks.
• Engage in outreach efforts and partnerships with other units on campus.
• Conduct appropriate scholarly and professional development activities.

Qualifications:

• Master's degree in communication, rhetoric, education, or a closely related field.
• Expertise in communication studies.
• Interest or experience in learning centers.
• Demonstrated commitment to cultivating a welcoming learning environment.
• Teaching and/or tutoring experience.
• Strong understanding of communication center scholarship and praxis.
• Demonstrated success in collaboration.

The preferred skills/qualifications for this position are:

• Terminal degree in communication, rhetoric, education, or a closely related field.
• Strong understanding and practical application of diverse learning experiences.
• Experience working within a learning center, communication center, or other academic support program.
• Strong assessment and/or program evaluation experience.
• Expertise in learning science.
• Expertise in artificial intelligence, assistive technologies, or other technologies used for accessibility or universal design.
• Tutor training experience, including the ability to design and deliver a curriculum and assess learning.
• Expertise in the Scholarship of Teaching and Learning.

Additional Posting Information:

Candidates should complete the online application and provide:

• A current CV or resume (uploaded under "CV")
• A cover letter

JMU's Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.