"Communication Specialist (Remote within the State of Colorado possible)"

Job Details

Position Summary:

The Communications Specialist for Enrollment Management supports the implementation of student communications that advance engagement, retention, and success across Fort Lewis College. This temporary, full-time role focuses on tactical execution—drafting content, building campaigns, and maintaining data accuracy—within the Enrollment Management Communications team.

Reporting to the Associate Director of Enrollment Communications, this position creates first drafts of content, builds and tests communications in digital tools, and ensures messages are delivered effectively to students and campus audiences. The Communications Specialist is a key partner in bringing established communication plans to life, contributing to clear, consistent, and brand-aligned messaging across channels.

Job Description:

Essential Functions and Responsibilities:

Writing and Content Development (30%)

• Write and edit clear, actionable content for FLC students and families, including emails, web updates, landing pages, and short video scripts.
• Adapt and elevate templates and previous campaigns to create new, engaging messaging while maintaining voice and tone.
• Support the development of Skyler the Skyhawk’s voice for student success newsletters and communications.
• Collaborate with the Associate Director for reviews, feedback, and editing.
• Maintain assigned sections of the communications calendar and update shared systems with project progress.

Content Creation & CRM Execution (30%)

• Build and schedule emails, SMS messages, and event communications using Slate CRM, Stripo, and other communication tools.
• Elevate design elements and increase quality of communications by supporting with visuals, accessible layouts, and conditional formatting.
• Conduct A/B testing and quality assurance checks on email builds (links, subject lines, accessibility).
• Perform basic query management and data population tasks in Slate under the direction of the Associate Director.
• Support content publication to Campus Groups and the FLC app for student events and announcements.
• Draft design and layouts for Enrollment Management print materials like event flyers and key information handouts.

Reporting and Metrics (20%)

• Navigate Slate and Workday to pull reports, monitor population sizes for communications, and prepare data for analysis.
• Pull communications KPIs from Slate and web analytics platforms on a regular cadence.
• Maintain clean, organized reporting documentation for the Associate Director’s review.
• Compile raw data for campaign tracking and internal analysis.

Plan Maintenance and Documentation (20%)

• Attain familiarity with student processes and common navigation in Slate portals and Workday to draft instructions for internal and external use.
• Support communication procedures by documenting repeatable tasks using Scribe and other relevant software.
• Maintain process checklists and instructions to improve workflow consistency.
• Perform light coordination with campus partners for updates, under the direction of the Associate Director.

Required Education, Specialized Skills and Experience:

• Bachelor’s degree from a regionally accredited college or university
• Demonstrated skill in writing for digital audiences, including email and web copy.
• Strong organizational skills and attention to detail.
• Technical proficiency in Microsoft Office, Canva, and general comfort with learning new software.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• A demonstrated commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities.

Preferred Education, Specialized Skills and Experience:

• Bachelor’s degree in communications, marketing, English, journalism, or a related field.
• Experience using Slate CRM, Stripo, or similar digital communication tools.
• Familiarity with Campus Groups, Adobe Acrobat Pro, and Creative Cloud (basic use).
• Experience with communication accessibility and tools like Adobe Acrobat and CommonLook for compliance.
• Familiar with working in higher education or student communication environments.

Reports To / Supervisory Responsibility:

This position reports to the Associate Director of Communications in Enrollment Management.

Work Environment:

• Flexibility to work independently and within a team management structure.
• Ability to work productively with moderate noise & distraction (i.e. business office with computers, phone, and printers, light traffic).
• Be adaptable to changing policies, procedures and practices.
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting is required

Travel:

Occasional travel may be required to attend trainings and conferences, typically does not exceed 5%

FLSA Status/ Position Type/Expected Hours of Work/ and Salary Range:

• Administrative Professional Salary Position
• Full Time
• Temporary
• Full Year
• Typical work hours are 8am-5pm mountain time, Monday through Friday.
• Additional time may be required in peak times, but this would be rare.
• Remote within the State of Colorado possible

Salary

The range is $46,000 to $51,000, plus a comprehensive benefits package

Application Process

A complete application packet includes:

• Cover letter addressing interest and qualifications for the position
• Resume
• Names and contact information for three current, professional references

Applicant materials received by 1/4/26 will receive full consideration.

The successful candidate will be required to submit original, official college transcripts and pass a background check.

About Fort Lewis College:

On a sage-brushed mesa overlooking downtown Durango and the La Plata Mountains, Fort Lewis College is Southwest Colorado’s premier public undergraduate research institution. With more than half of the 3,300 students identifying as people of color, FLC’s academic programming and campus life thrive on nurturing safe, diverse spaces for intellectual exploration and helping people achieve their career goals. A Native American-serving, Non-Tribal Institution, FLC is committed to promoting economic development in neighboring tribal communities and connecting students with the education they need to be the change in the world they want to see. Degree programs span the arts, business, education, health sciences, humanities, and social and natural sciences. Coursework builds on the natural, cultural, and historical resources found around the Four Corners region. Students work closely with faculty on research projects with real-world implications. Like the mountain town it resides in, FLC promotes a culture of work-life balance for students, faculty, and staff. Skyhawks enjoy unparalleled access to a healthy outdoor lifestyle thanks to 300 days of sunshine a year and more than 300 miles of hiking and biking trails in and around Durango