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EEO Statement
Wright State University is an equal opportunity employer.
Job Category: Classified (non-exempt)
Department: Public Safety
EEO number: 26C173
Position FTE: 60% FTE
Minimum Hourly Rate
21.97
Salary Band: COM1
Job Summary/Basic Function
Under general direction dispatchers are responsible for maintaining effective and efficient communications between the campus law enforcement officers, university personnel, outside emergency, law enforcement agencies and the general public by receiving, recording, and dispatching general and emergency information quickly, clearly and accurately.
Minimum Qualifications
High school education or GED.
Ability to calculate basic math. Excellent interpersonal/public relations skills and verbal/written communication skills required. May require successful completion of background investigation.
Must currently have possessed a valid U.S. driver's license for at least one year*.
Ohio L.E.A.D.S. Certificate and Computerized Criminal History Certification must be obtained within 3 months of hire date.
Essential Functions and percent of time
Receives and transmits radio communications dispatching personnel and equipment for local Police and Fire Departments, WSU Police Department, Maintenance, Parking Services, etc., operates telecommunication equipment, maintains records and logs dispatching operations. 20%
Receives and records all telephone calls and issues criminal and non-criminal incident reports whenever necessary. 20%
Maintains police dispatch call log and other logs relative to law enforcement functions and service-related activities using Computer-Aided Dispatching. Greets and assists the general public and individuals of the university community. 20%
Operates telecommunication computer terminal receiving and transmitting messages relative to police and motor vehicle matters. Monitors maintenance and security alarm systems; maintains security of Dispatch Center; issues and checks in equipment and keys. 25%
Inspects communications equipment and reports malfunctions of equipment to the administrative supervisor or service companies as appropriate. Prepares reports and correspondence as required. 10%
Performs related duties as assigned. 5%
Working Conditions
The Communications Center operates 24 hours a day and Communication Dispatchers may be required to work various shifts any day of the week including holidays. Must have the ability to speak clearly and concisely, as well as follow oral and written instructions. Communication Dispatchers must have the ability to respond calmly to emergency and crisis situations, handle and process confidential materials, and complete tasks at the same time.
To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University to make an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.
Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.
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