"Community Care Event Observer (Temporary Non-Exempt)"

Job Description Summary

The Event Observer (EO) team is comprised of part-time, temporary staff within University Life. Event Observers play an important role in efforts to manage risk, reduce harm, and foster a sense of belonging among all members of our community. This is primarily done through on-the-ground support of student social events, which includes communicating with event hosts, helping to ensure guests' safety, troubleshooting any issues, and documenting observations or concerns. EOs address and shut down social events that are escalating in risk and/or events that were not registered with University Life. EOs work closely with Penn Police while on shift and may collaborate with other offices, such as the Office of Fraternity & Sorority Life and the Center for Community Standards & Accountability, to provide more details following an event.

EO shifts are typically from 9:30 p.m. - 2:00 a.m. and may be scheduled on Thursday, Friday, and/or Saturday nights as well as other times when events are planned (e.g., during the day on Saturday). Shifts begin during the week of New Student Orientation and end around Commencement. EOs work in pairs and are required to complete training before attending their first shift.

This is a temporary, non-exempt, nine-month term position.

Duties while on shift:

• Visit registered social events within your assigned zone to ensure events are running smoothly, adhering to relevant laws and policies, and guests/community members are safe
• Assist event hosts (students) with troubleshooting any issues, as needed
• Be aware of any unregistered event activity and/or behavior that poses a risk to our community and be prepared to intervene in accordance with EO training
• Shut down and report unregistered events, as needed
• Communicate to Penn Police and/or designated staff any major concerns, issues, or problems at an event(s) or while roaming your assigned zone

Qualifications:

• H.S. Diploma or GED required; Bachelor's degree preferred
• Previous experience in a similar role preferred

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Student Services

Pay Range

$7.25 - $35.00 Hourly Rate