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American University
Department:
AD Residence Life 1
Time Type:
Full time
Job Type:
Regular
FLSA Status:
Exempt
Work Modality:
Hybrid 01 (On Campus 3-4 Days/Week)
Union:
Excluded
Job Description:
Summary:
The Community Director is a live-in position and co-manages all
aspects of a co-educational residence hall and learning community
housing approximately 600-1200 students. This position directly
oversees the day-to-day operation of a residential area including:
supervising student assistants, conflict mediation, hall
initiatives/activities and facilities operation. The incumbent
provides judicial services as a hearing officer in violations of
the Student Code of Conduct regarding the housing policies and
helps enforce these policies. This position provides on-call
emergency coverage after hours for the resident population. The
Community Director also serves as an advisor to the Hall Council in
the assigned area and presents educational programming for
residents as needed.
Essential Functions:
1.) Staff Supervision, Selection, and Training
Select, train, and supervise student staff to provide an environment conducive to living and learning. To meet these goals, this position requires the individual to meet with staff members individually and as a group to discuss their performance, the residents and issues affecting the area. This also includes supervising staff programming, conflict mediation, and evaluation of student staff performance. Furthermore, this position plays an integral part in the selection of qualified staff, as…
well as provides a comprehensive training program in the fall and spring semesters for student staff positions throughout the department.
2.) Judicial Administration
- Ensure that policies are uniformly and fairly enforced. Read
and access staff reports on alleged violations of the student code
of conduct (Incident Report Forms or IRFs). Provide services as a
hearing officer in violations of the Student Code of Conduct
regarding the housing policies. Prepare and present in cases
involving a Disciplinary Hearing Board. Prepare all paperwork and
reports that detail the judicial system within the residence
halls.
3.) On-Call Emergency Response/After Hours Responsibility
- Provide on-call emergency coverage after hours for the resident
population. Respond to a variety of student needs and coordinate
response network within the department, as well as with other
university departments. Provide assistance with after hours and
weekend room assignment, staff selection, and staff training
programs.
4.) Educational Programming
- Interpret and apply a programming framework utilizing Housing
& Dining Programs programming model. Collaborate with
university faculty and other departments within the Office of
Campus Life and Academic Affairs. Create and present programs on
topics identified as residents’ most immediate needs and
interests.
5.) Residential Desk Operations
- Oversee day to day operations for the residential community
desk during the academic year. Recruit, hire and supervise desk
coordinator and desk receptionists. Assist in the implementation
and training for student staff during fall and winter training
programs.
6.) Hall Council Advising
- Serve as an advisor to the Hall Council in the assigned area.
Attend and assist with Hall Council executive and general meetings.
Regularly meet with Hall Council executives for planning. Manage
Hall Council budget. Approve funding requests.
7.) Facilities Operations
- Oversee the facilities operations for their assigned
residential area. This includes working closely with staff to
ensure the proper identification of damages in both individual and
common areas. The position entails meeting with Facilities
Management staff, housekeeping staff, other staff in the
department, and other constituencies that work to ensure the
facilities remain in good condition.
8.) Other Duties as Assigned
- Additional responsibilities which may include Summer Operations
(May – August), Committee Assignments and/or Collateral Assignment:
Summer Operations (May-August): Assist in conduct adjudication and
provides follow-up care to summer residential students. Serve on
special departmental committees and projects. Collateral
Assignment: Provide assistance to the division in a position
separate from that listed above. Meet with appropriate office to
determine the extent of assistance and provide documentation and
information to show how this connection is beneficial to the
department. Not all positions allow for a collateral assignment,
depending on the residential area assigned. Committee Assignments:
Serve on various committees within the department or the university
as assigned. Support major division and university-wide programs,
including but not limited to, Commencement, Family Weekend, Summer
Send-Offs, Move-In, New Student Orientation, Family and Supporters
Orientation, Student Achievement Awards, and Eagles at Night. As a
member of the Division of Student Affairs, this position may advise
recognized student organizations as needed.
Supervisory Responsibility:
- Co-supervises a subset of student staff comprised of Resident
Assistants and Desk Receptionists.
Competencies:
- Serving Customers.
- Displaying Creativity.
- Prioritizing and Organizing.
- Acquiring and Analyzing Information.
- Supporting Coworkers.
- Managing Performance.
Position Type/Expected Hours of Work:
- Full-time.
- 35 hours per week.
- On-campus living and availability for after-hour and weekend
response is required.
- This position has “non-traditional” business hours. Extreme
flexibility is required to be successful in this position.
Attendance at campus functions, student programs, and after-hours
emergency response is often required. The staff member should have
an active interest in the development of students in their personal
and academic pursuits.
Salary Range:
- $53,466.00 annually, plus housing.
- The compensation package for this position also includes a meal
plan for the incumbent. This meal plan is provided with some
requirements as it relates to providing feedback both oral and
written of dining services on campus.
Required Education and Experience:
- Master’s degree in student personnel administration or related
field is required.
- 1 - 3 years of relevant experience.
Preferred Education and Experience:
- One year of professional residence hall supervision/management
experience, residential curriculum development, living learning
communities, and/or advising student groups is preferred.
Supervision of student employees and/or graduate assistants
preferred.
- Previous experience managing student crises and conflicts
preferred.
Other Duties:
- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Benefits
AU offers a competitive benefits package.
Click here to learn about American University's unique benefit
options .
Other Details
- Hiring offers for this position are contingent on successful
completion of a background check.
- Employees in staff positions at American University must
deliver their services to the university from either the District
of Columbia, Maryland, or Virginia, or perform work on-site at the
university.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
Current American University Employees
American University current employees must apply through their
employee Workday account. If you are a current employee at American
University, please log into Workday and select the Find Jobs report
which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
