Continuing Education Operations Coordinator

Position Summary

The Continuing Education Operations Coordinator leads and manages operational, administrative, registration, and business functions for the Continuing Dental Education (CDE) Department. This role serves as the primary point of accountability for continuing education programming, AHEC-related activities, participant registration, customer service, reporting, compliance, and overall departmental operations.

This position plays a key role in planning, coordinating, and executing continuing education programs by collaborating with faculty and internal and external stakeholders to translate educational goals into well-organized and successful learning experiences. Responsibilities include managing approximately 20 continuing education programs annually, serving up to 4,000 participants and directly supporting the department’s educational revenue and outreach goals; handling course logistics both internally and externally; overseeing registration processes; coordinating participant communications and marketing efforts; and ensuring high-quality participant experience that supports program retention, repeat enrollment, and positive evaluation outcomes including designing and administering participant evaluations and analyzing results to inform program improvements and faculty feedback.