Control Room Technician II (2nd shift) - OFMD
Position Summary
The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus.
We oversee maintenance and operations for 65 buildings, covering more than 11.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the world’s highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management.
Furthermore, as WashU Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors.
Assists with all facilities-related operations at WashU Medicine. Operators monitor several different building automation software and three unique fire alarm software to support the 24/7 operation of researchers and campus community partners. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.
Job Description
Primary Duties & Responsibilities:
- Monitor software, computer, and telephone systems, as well as facilities terminology, to support the monitoring of building automation and fire alarm systems on computer workstations.
- Provide emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets.
- Act as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns.
- Change temperature, humidity, and airflow set points as needed.
- Assist with triaging service interruptions to responsible technicians to minimize system/equipment downtime by documenting impact and creating verbal and written work orders from internal and external callers.
- Must maintain excellent customer service at all times and be able to distinguish impact, protocols, and need for escalation.
- Learn and utilize building automation logic to assist with optimizing 32 chillers across 9 chilled water plants to the most efficient configuration, thereby best supporting cooling demand across 26 central buildings. This effort aligns with overall campus carbon emissions reduction efforts while minimizing electrical demand charges.
- Conduct monthly inspections on elevator equipment rooms and perform Fire Recall testing to ensure proper operation in the event of an emergency.
- Perform inspections on all campus Fire Suppression sprinkler systems to ensure proper alignment in the event of an emergency.
- Provide data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory.
- Support continued construction and renovation efforts in facilitating the Hot-Work Permit process by reconfiguring the Fire Alarm Automation systems.
- Execute approved procedures for equipment operating outside of its designed parameters to support sustained operations.
- Assist with creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.
- Perform other duties as assigned.
Working Conditions:
Job Location/Working Conditions
- Position typically works 3:30 p.m. - 11:30 p.m.
- Alternative work schedule as a regular part of the job (weekends).
- Stockroom or warehouse.
- High noise environment.
- Dust, dirt, grease, or other disagreeable elements.
- Patient care setting.
- Requires extensive safety training.
- Exposure to moving machinery.
- Exposure to chemicals.
- Requires protective devices.
- Exposure to animals.
Physical Effort
- Typically sitting at a desk or table.
- Typically bending, crouching, and stooping.
- Occasional lifting (25 lbs or less).
- Typically standing or walking.
- Repetitive wrist, hand, or finger movement.
- Occasional lifting (25 - 50 lbs).
Equipment
- Simple hand tools.
- Heavy equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Relevant Experience (1 Year)
Skills:
Not Applicable
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
Technician Certification - Environmental Protection Agency (EPA)
Work Experience:
Skill Trade Function (Inactive) (2 Years)
Skills:
Air Handling Units, Chillers, Commercial HVAC Systems, Communication, Computer Literacy, Cooling Towers, Customer Service, Electrical Maintenance, Exhaust Systems, HVAC Maintenance, Maintenance Repair, Mechanical Maintenance, Oral Communications, Organizational Commitment, Plumbing System Maintenance, Problem Analysis, Professional Integrity, Strive for Excellence, Teamwork, Time Management, Troubleshooting, Working Independently, Written Communication
Grade
G08-H
Salary Range
$21.17 - $32.85 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
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