"Coordinator II, Instructional Design"

Job Summary

This position is responsible for providing high level support with the daily operations of the Instructional Design department and contributes directly to the strategic initiatives of the Academic Affairs division and the assigned campus. This position aids in shaping departmental direction, executing complex administrative and technical functions, and ensuring compliance with institutional policies and campus standards. The role requires strong analytical, operational, and collaborative capabilities to advance departmental effectiveness and continuous improvement initiatives.

Primary Duties and Responsibilities

Essential Performance Requirements
• Supports the Instructional Design department in leading complex projects, the hiring process, and departmental functions that shape strategic direction and drive continuous improvement for the ID Team
• Communicates complex information clearly and persuasively to support collaborative decision making and ensure efficient workflow across teams
• Collects, analyzes, and synthesizes institutional research data related to faculty online certification status to inform departmental planning
• Manages projects, tracks progress, and produces data driven reports for cross team operations using advanced Smartsheet and spreadsheet software
• Designs and maintains dynamic dashboards that visualize departmental and campus wide needs and support evidence based decision making
• Applies advanced Canvas expertise to design, build, and maintain high quality courses and support the development of new instructional materials
• Develops, documents, and maintains Standard Operating Procedures (SOPs) for the Instructional Design (ID) team
• Monitors and manages ID Team communications, including the shared email account and incoming help tickets, to ensure timely and accurate responses
• Coordinates the software and hardware procurement processes for educational technology tools, including coordinating acquisitions, renewals, vendor communications, and compliance alignment to support instructional design needs
• Manages multiple concurrent projects effectively,

Service Excellence
• Participates on behalf of the College in external community organizations and associations
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
• Supports the mission, values, goals, and principles of the College

Supervision
Works under periodic supervision of assigned department leader
*Performs Other Related Tasks as Required

*The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.*

Required Minimum Qualifications

• Master's degree and
• Three (3) years' working experience related to the Essential Performance Requirements

Preferred Qualifications

• At least one (1) year's working experience in a college or university setting related to the Essential Performance Requirements
• At least one (1) year’s working experience in online secondary or post-secondary teaching

Knowledge, Skills and Abilities

• Knowledge and advanced understanding of instructional design technologies, learning management systems, and project management tools
• Skilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication
• Ability to effectively collect, organize, analyze, and report of data using this information to support effective decision making and departmental operations
• Ability to work effectively in a collaborative environment with faculty, staff, and leadership to advance strategic initiatives and continuous improvement efforts
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to perform and prioritize multiple projects and tasks seamlessly and accurately while effectively managing time, meeting deadlines, supporting resources, and stakeholders
• Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software

Physical Demands and Work Environment

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.