Coordinator of Alumni Communication

Employment Type: Full-time

Organization Type: Higher Education Institution

Required Education: Bachelor’s

Internal Number: JR: 1240

Job Summary

The Coordinator of Alumni Communication supports the Executive Director of Alumni Relations by coordinating communications, digital content, and constituent data initiatives that advance the mission of the Alumni Relations Office, engage alumni and students, and enhance the University image.

Essential Duties & Responsibilities

• Build, maintain, and manage Alumni Website to strengthen alumni engagement.
• Coordinate the Alumni Relation’s database and collaborate with other University offices with use of the CRM software.
• Coordinate data initiatives, database management, and on-going CRM maintenance.
• Execute writing, editing, production, and publication of all communications for the Alumni Relations Office. (Newsletters, mailings, email, social media, etc.)
• Create and maintain all communication tracks for individualized segments of the SVSU Alumni population.
• Assist with annual management and implementation of Commencement ceremonies.
• Assist with management and implementation of Alumni Relations events.
• Perform other duties as assigned.

Supervision Received

General supervision is received from the Executive Director of Alumni Relations.

Supervision Exercised

No formal supervision is exercised. The position may provide task guidance to student employees or temporary staff as assigned.

Minimum Qualifications

• Bachelor's degree required.
• Relevant experience in alumni relations, client development, student affairs, enrollment management, or customer service-related fields.
• Ability to think critically, plan strategically, and prioritize actions as they relate to the University's goals.
• Ability to perform multiple tasks.
• Excellent written, oral, and interpersonal communication skills.
• Strong computer literacy including word processing, spreadsheets, and database programs.
• Experience and ability to positively interact with all members of the campus community.
• Ability to utilize technical advances in alumni and development relations.
• Ability to work effectively with senior administrators, staff, and volunteers.
• Ability to perform the essential duties of the position with or without accommodations.
• Willing to work evening and weekend hours when needed.

Preferred Qualifications

• Experience with Raiser’s Edge or a comparable advancement CRM, email marketing platforms, website content management, social media management, and communication development.

Working Environment & Employment Conditions

• Duties are generally performed indoors, with occasional outdoor and seasonal activities.
• Some evening and weekend work and intermittent travel are required.
• All work associated with this role must be performed within the state of Michigan.

Applicants must be legally authorized to work in the United States at the time of hire and throughout their employment. The university does not provide employment visa sponsorship now or in the future for this job classification. Since SVSU does not participate in E-Verify, candidates for employment are not eligible for STEM OPT extensions.

The above reflects the general details considered necessary to describe the essential functions of the job, and shall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may be inherent in the job. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.