"Coordinator of Student Case Management"

Coordinator of Student Case Management

Company: Colorado Northwestern Community College

Job Location:

Category: Counseling and Psychological Services

Type: Full-Time

ABOUT COLORADO NORTHWESTERN COMMUNITY COLLEGE:

Colorado Northwestern Community College (CNCC) fosters educational excellence and student success, prepares students for local and global citizenship, anticipates and responds to the needs of surrounding communities, and contributes to evolving regional economic development. CNCC is a small, rural community college located in Northwest Colorado with campuses located in Rangely, CO and Craig, CO. CNCC offers an exceptional experience to employees with outdoor activities, wildlife, and small rural communities.

The College has various unique programs including Aviation Technology (Flight), Aviation Maintenance Technology, National Park Service Academy and the Paleontology Plan of Study. We also offer great opportunities for our students in Nursing, Dental Hygiene, Emergency Medical Services and Automotive Technology. The college provides AA, AS, AAS, and certificate programs so students have excellent choices in their degree plans.

GENERAL SUMMARY:

The Coordinator of Student Case Management will oversee the development, provision and promotion of all Mental Health/Wellbeing programs and services at CNCC, with a primary focus on the student. The Coordinator will serve as the organizational leader for the Mental Health/Wellbeing Office on the Rangely Campus to ensure that CNCC’s mission, vision and philosophy are consistently implemented in all case management for students. They will also be expected to work closely with their counterpart on our Craig Campus to ensure all student needs are being met. They will also manage business decisions daily, while displaying strong business acumen and empathy for students.

PRIMARY DUTIES & RESPONSIBILITIES:

Duties and Responsibilities include:

• Manage a caseload of students through ongoing assessment of individualized resources and access-based needs. This includes triaging student crises, executing skill building, and referring students to supportive services, treatment, and counseling as required.
• Maintain accurate records to ensure compliance with Federal and State regulations, with a commitment to discretion and confidentiality, as appropriate.
• Participate as an active member of CARE (Campus Assessment, Response, & Evaluation) Team.
• In conjunction with the Vice President of Student Services, develop and coordinate workshops, panel discussions, and wellbeing fairs for students, faculty, and staff on a variety of topics including mental health, self-care, and developing coping and resilience skills.
• Assist in the development and implementation of periodic student wellness surveys that: Provide baseline and follow-up wellness data. Identify program needs and priorities. Collect information on the effectiveness of programs and services. Track trends in student wellness status and behavior.
• Manage student success initiatives focused on increased student retention through a wellbeing lens. This includes: Coordinate and operate Student Success Coaching program. Monitor Progress Reports for development of retention initiatives. Serve as part of the Enrollment Management Committee.
• Build relationships with campus partners and external constituents as appropriate to promote the overall wellbeing of students at CNCC.
• Perform other services as deemed reasonable by the Vice President of Student Services.

ESSENTIAL QUALIFICATIONS:

This job requires any equivalent combination of knowledge, skills, abilities, education, and/or experience as indicated below:

Education and Training:

• Bachelor’s degree from a nationally accredited institution of higher education in education, a social science, or a related field.
• Valid Driver License

Prior Related Experience:

• 2+ years experience in any combination of the following: Student Support Services, Case Management, Resource Referral, Social Service Provision
• Experience living and working in a rural community.

Equipment & Technology:

• Strong working knowledge of computer software relative to the position (database driven software), as well as Microsoft Excel, Word, and Outlook.

Other:

• Possess diplomacy, tact, and the ability to use good discretion with confidential student/patient information.
• Excellent verbal and written communication skills to communicate with students, parents, families and collaborate effectively with campus partners.
• Possess strong customer service skills.
• Ability to work independently and as a part of a team.
• Demonstrated commitment to diversity and experience with promoting inclusivity required.
• Attention to detail and ability to multi-task
• Strong public speaking skills.
• Self-starter who is comfortable working with diverse populations. Must be outgoing and willing to interact with prospective students in a variety of settings.

APPLICATION INSTRUCTIONS:

All interested and qualified applicants are asked to submit a cover letter, resume, and three letters of recommendation, along with a completed Colorado Northwestern Community College application for exempt employment to the Department of Human Resources.

Colorado Northwestern Community College is an Equal Opportunity Employer

Colorado Northwestern Community College prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policy 19-60.

The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, gender identity, or sexual orientation in its employment practices or educational programs and activities. Colorado Northwestern Community College will take appropriate steps to ensure that the lack of English language skills will not be a barrier to admission and participation in vocational education programs.

The College has designated Mike Rager, Director of Civil Rights & Investigations, as its Title IX/ADA/Section 504/Title II with the responsibility to coordinate its civil rights compliance activities and grievance procedures.

If you have any questions regarding Title IX/EO/ADA/Section 504/Title II, please contact Mike Rager, Director of Civil Rights & Investigations - CCCS, at (720) 858-2444 / mike.rager@cccs.edu or Angie Miller, Executive Director of HR, at (970) 675-3235 / angela.miller@cncc.edu.

To request a reasonable accommodation, please contact Angela Miller, Executive Director of Human Resources, at 970.675.3235 or angela.miller@cncc.edu. You may also contact the Office for Civil Rights, U.S. Department of Education, Region VIII, Federal Office Building, 1244 North Speer Boulevard, Suite 310, Denver, CO 80204, telephone (303) 844-3417.

Title IX Coordinator (Students)/ADA/Section 504/Title II Coordinator

Name: Mike Rager (Temporary)

Address: 9101 E. Lowry Blvd. Denver, CO 80230

Phone: (720) 858-2444

Equal Opportunity (EO)/Deputy Title IX Coordinator (Employees)

Name: Angela Miller

Address: 500 Kennedy Dr, Rangely, CO 81648

Phone: 970.675.3235

Deputy Title IX Coordinator (Students)

Name: Zachary Stevenson

Address: 500 Kennedy Dr, Rangely, CO 81648

Phone: 970.675.3312

Deputy EO Coordinator/Deputy Title IX Coordinator (Employees)

Name: Lindsay Blakenship

Address: 500 Kennedy Dr, Rangely CO 81648

Phone:970.675.3219

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