Course Administration Team Leader

We have an exciting opportunity to appoint a Course Administration Team Leader within our busy Course Administration Team. This pivotal role offers the opportunity to lead a dedicated team and contribute directly to the student experience by ensuring the smooth delivery of core administrative services.

As a Course Administration Team Leader, you will oversee the day-to-day operations of the Student Enquiries Office, ensuring a high-quality service for both staff and students. You will manage a team of Course Administrators and support staff, providing leadership, guidance, and development opportunities.

The postholder will be the local expert in the University’s timetabling system (Celcat), managing the annual timetable for undergraduate and postgraduate taught courses, and acting as a key contact for Senior Managers and Course Leaders. Your role will also include oversight of assessment board outcomes, HR processes for part-time lecturers, and student record updates such as withdrawals and changes of circumstance.

You will be an experienced administrator with an excellent working knowledge of Microsoft Office applications (Word, Excel and Outlook). The postholder will enjoy working as part of a team and will be committed to providing an excellent service. Experience in team leadership and timetabling systems is highly desirable but not essential.

Salary: From £33,002 to £37,694 per annum

Location: Norwich

Contract Type: Permanent

Working Hours: 37 hours per week

Closing date for applications: 8th September 2025 at 5pm

Interview date: 25th September 2025

More information and how to apply please click the Apply button above.