Creative Technology Specialist

Monitoring email inquiries, booking calendars, assisting users, and maintaining equipment.

Maintains a safe and comfortable environment for creative technology service users, thus creating a positive user experience.

Provides users with tools and services to bring their ideas to life.

Works across the Library to promote understanding and use of Creative Technology Services.

Provides formal and informal technology training to library staff and campus faculty, staff, and students.

Performs inventory, monitoring, and ordering supplies as needed.

Stays current with creative and maker trends through continuing education, research, and environmental scans.

Evaluates creative hardware and software and makes upgrade recommendations as part of continual service improvement.

Documents and refines workflows and other standard operating procedures.

Employs problem-solving and critical thinking skills to arrive at creative solutions to complex issues.

Ensures Innovation Garage website content is up to date.

Collects, analyzes, and applies data to inform decision-making.

Provide recommendations for equipment purchases and repairs.

Contributes to a positive working environment.

Digital Media Studio Duties

• Maintains extensive knowledge of and ability to operate DMS photography, video, and audio equipment and related software.
• Monitoring email inquiries, booking calendar, assisting users, and maintaining equipment.
• Fulfills appointments by setting up equipment properly and on time, assisting users, maintaining equipment, and creating a positive user experience.
• Ensures Digital Media Studio website content is up to date.
• Assists in training other staff on DMS operations and equipment use as needed.
• Provides informed recommendations for equipment purchases and repairs.
• Incorporates critical research into DMS practices and services.

Additional duties

• Member of Library committees and task forces as needed.
• Perform other duties as assigned.

Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.

• Bachelor's degree in related discipline, such as digital design or film production.
• 1+ years of professional experience in digital media, educational/creative technology, or related fields.
• Customer service experience.

Substitution: A combination of education and related technical or professional experience may be substituted for the bachelor's degree on a year-for-year basis.

Preferred Qualification to possess (Preferred Qualifications)

• Experience supervising a service point supporting student success in a higher education setting.
• Experience creating and maintaining workflow documentation.
• Experience in a library or higher education environment.
• Supervisory experience.

Knowledge, Skills, and Abilities

• Advanced proficiency with Adobe Creative Cloud or related products.
• Advanced knowledge of and experience working with image and video projects.
• Advanced knowledge of a variety of makerspace services and equipment.
• Inventory monitoring experience.
• Ability to solve technology problems quickly and creatively.
• Effective learning and presentation skills.
• Ability to work independently and in team settings.
• Ability to communicate effectively, both orally and in writing.
• Experience with Microsoft Office products including Excel, Word, and Outlook.

Conditions of Employment

• Work Hours: Monday-Friday; 8:00am – 5:00pm.
• Occasional work during the evening and/or weekends may be required.
• This position is primarily in person to support users, equipment, and daily operations, with limited hybrid work available based on the needs of the library.

Mental, Physical, and/or Environmental Requirements

• This position may be performed in a hybrid or remote environment, requiring the ability to work effectively in a remote setting. This includes maintaining a dedicated workspace free of excessive noise or distractions, reliable internet connectivity, and the ability to participate in virtual meetings for extended periods. Employees must be able to independently manage time, remain stationary for prolonged computer-based work, and transport necessary equipment (such as a laptop and peripherals) between their remote work location and the office as needed.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu .

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits
The salary range (or hiring range) for this position has been established at $58,031 - $64,140.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by Nov 13, 2026, 11:59:00 PM. Those who do not apply by this date may or may not be considered.

Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:

• A cover letter which specifically addresses the job requirements and outlines qualifications.
• A current CV/resume.
• List of three references (we will notify you prior to contacting both on and off-list references).

Questions should be directed to Peyton Hertz, at PEYTON.HERTZ@UCDENVER.EDU .

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.