"Custodial Associate Supervisor"

Posted: 19-Aug-25

Location: Ann Arbor, Michigan

Categories: Staff/Administrative

Internal Number: 267541

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The University of Michigan is seeking a DAY shift Custodial Associate Supervisor to manage the day-to-day custodial operations of a designated area within the Custodial Services unit of Facilities and Operations. This position has direct responsibility for supervising 16-18 full-time regular and temporary bargained-for custodians in their assigned area. In addition, this position is responsible for ensuring the custodial staff are following the appropriate procedures and delivering quality service to preserve campus health and safety.

Please Note: The work schedule for this position is: Monday - Friday, 3:00 a.m. - 11:30 a.m.

• Provide a work environment that brings a high level of energy, team-building attitude, environmental awareness, fiscal responsibility, customer service, and safety to the team and department.
• Ensure all custodial training that takes place is in accordance with Facility and Operations' guiding principles of being proactive, respectful, collaborative, and solutions-based.
• Ensure that custodial staff are fully trained and prepared to perform their daily tasks.
• Provide coaching and retraining to staff who are not performing to department cleaning standards.
• Monitor equipment to ensure it is clean and maintained to departmental standards.
• Maintain safety standards to assure compliance with the University, State, and Federal codes and regulations.
• Research issues that arise with chemicals and tools, and proactively communicate with vendors and/or trainers at other universities to find effective solutions.
• Stay abreast of current best practices in team cleaning including the tools necessary to effectively perform the custodial functions.
• Ensure university and department policies and procedures are being followed correctly.
• Conduct Quality Assurance inspections on both buildings and staff to ensure staff are following correct team cleaning procedures and properly maintaining their work area.

High school graduate or GED

Minimum two (2) years of experience providing field training to service employees

Considerable knowledge of the methods, materials, and equipment used in custodial operations

Demonstrated excellent communication skills

Demonstrated computer skills including Microsoft Office (Excel and Word) and Google Workspace (Sheets and Docs)

Excellent customer service skills are a must!

Demonstrated ability to develop positive working relationships with a diverse group of people at all levels

College degree

Minimum two (2) years of custodial training experience

Experience working with a Computer Maintenance Management System (CMMS) with FMS (AIM) Work Management System

Knowledge of University policies and procedures

Experience working in a union environment, including knowledge of labor contract administration

The work schedule for this DAY shift Associate Supervisor position is: Monday - Friday, 3:00 a.m. - 11:30 a.m.

Facilities and Operations is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.