Customer Service Assistant

University of Exeter - Finance, Infrastructure & Commercial Services (FICS)

Location: Exeter

Salary: The starting salary will be £23,915 (pro rata) Grade B depending on qualifications and experience.

Hours: Part Time

Contract Type: Permanent

Placed On: 22nd August 2025

Closes: 8th September 2025

Job Ref: Q08110

Summary of the Role: We are looking for a highly motivated and enthusiastic member of staff to join our catering team on our campus. You will be a customer-focused, team player who can also work alone. You will demonstrate high standards and be well organised. Having experience in roles within catering, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous. Training and uniform will be provided. There is the opportunity to work up to 36.5 hours per week if desired and the business need is present. You will have a flexible approach to working hours and practices, as well as excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.

Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role.

Benefits: We offer some fantastic benefits including: 39/41 Days leave per year, options for flexible working, onsite gyms and a cycle to work scheme, sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy, stunning campus environments in Exeter and Cornwall, in the beautiful South West of England.

We are committed to ensuring reasonable adjustments are available for interviews and workplaces. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.