Data Quality Specialist

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.

Position Summary:

The CU System Office of Advancement provides excellent customer service, strategy, expertise, and efficiency to our partners on CU's campuses and at the University of Colorado Foundation. We support CU's fundraising and engagement goals through advancement operations that include constituent research and development, data management, business intelligence, technical architecture, annual giving, planned giving, marketing and communications, IT, budget and finance, and more. We believe that a healthy office culture is foundational to our success. We create this by bringing together a diverse team of colleagues and infusing our core values—Work Together, Think Big, Be Good and Have Fun—into our work every day.

The Data Quality Specialist ensures that data in the donor/alumni database(s) for the Office of Advancement is accurate and up to date, contributing at a fundamental level to the University of Colorado's fundraising success. This position analyzes, monitors and maintains the accuracy, integrity and quality of the alumni, donor, friend and related records in the donor/alumni database(s) for the Office of Advancement, always recognizing the need for data to be consistent, trusted, and accessible. This position identifies and remedies data integrity issues and errors, maintains a systematic approach to keeping the records accurate, and contributes to data enhancement projects. This position works with other units in Advancement and the university to coordinate data management efforts focused on data quality, data governance, and supporting processes and documentation. This position is a professional level position and will assist senior professional level positions on the team.

This position reports to the Assistant Director of Data Management and is exempt for the State of Colorado Classification system.

Where You Will Work:

Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration.

This position can be either hybrid (part work from home, part in-office) or fully in-office. System Advancement's office is in the uptown neighborhood of Denver. Hybrid workers would make use of hotelled cubicle/office space there, at minimum for occasional team meetings and in-person tasks. The Assistant Director of Data Management is fully remote, and most current members of the Data Management team work the hybrid model, so most team interaction will continue to be virtual.

Please note, leadership may adjust in-office work requirements with a minimum of three months' notice before any change can be implemented.

Duties and Responsibilities:

• Receives or collects information and then enters information, using related tools, while independently applying research, analysis and problem-solving skills, always adhering to appropriate policies and procedures
• Uses current standards for indexing and coding within the database to ensure that all data input is usable; recognizes and voices when new standards are needed or standards are outdated; assists in documenting and updating procedural and standards documents
• Ensures a high level of customer service is maintained when receiving and handling requests from internal and external customers, representing Advancement and the University in a positive and professional manner, including maintaining and responding to questions, requests, and concerns received via the Data Management e-mail inbox
• Uses research and analytical skills and multiple tools and CU databases to resolve duplicate records in the Advancement CRM; works with other teams and departments to improve processes to prevent duplicates
• Engages in new and ongoing projects and initiatives focused on data management, data quality, data governance, and the supporting processes and documentation; works across the organization, partnering with colleagues in technical and business roles to improve data quality and complete data projects
• Assists or leads in training and instruction of processes, policies, or other relevant subject matter as needed (ex. student employees)
• Performs other duties as assigned