"Dining Services Hospitality Associate- The Exchange"

Position Summary

Why work at Villanova?

• Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
• Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum.
• Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

As a Dining Services Hospitality Associate, you will serve customers in an efficient and courteous manner. The Dining Services Hospitality Associate will work with management and co-workers to instill and foster the value of the Villanova Mission Statement and the Dining Services Mission Statement. The individual will focus on our Core Values: Safety and Sanitation, Friendly Courteous Service, and Excellence. All of our associates should improve our systems and overall operation.

Why join our team? Our dining services team members receive:

• Increased hourly rate starting at $17.50/hour
• Generous vacation plan and holiday schedule
• Free meals during each shift
• Health and wellness resources plus discount programs
• Opportunities for advancement
• Various schedules available, including late-night positions with night differential
• Free uniforms, including footwear
• Full-time employees also receive: 403b retirement plan with employer base and matching contributions, tuition remission for associates and dependents, medical, vision, and dental insurance with multiple health plan options

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Duties and Responsibilities

As a member of the Dining Services Department, you may work in any of the following positions: front of the house- food production/serving/cashier/barista and back of the house food production. Job duties include but are not limited to:

• Set-up, maintain, and break down all service lines. Ability to prepare and/or cook food for cold production and for pizza/grill lines. Stock, rotate and replenish merchandise as needed. Back of the house production includes salad and fruit bars, deli prep, desserts, and commissary items
• May work on any of the following stations serving our customers: sandwich/salad/pizza/grill/Holy Grounds areas/register stations
• Cleans and sanitizes food equipment and dining room tables and chairs
• Works special events/weekends as required
• Assists in the dish room area if needed including sweeping, mopping, disposing of trash/recycling
• Perform additional job duties as directed by supervisor or manager

Minimum Qualifications

• Basic reading and writing skills; basic communication skills
• Excellent customer service skills
• Practices excellent personal hygiene habits and follows and adheres to uniform standards
• Ability to: follow directions and complete assigned tasks, work with minimal supervision, and to interact with people on a constant basis

Preferred Qualifications

• Preferred - High school diploma or equivalent
• Preferred - Basic knowledge of food service safety and sanitation
• Preferred - Serv Safe Training and Allergy Awareness Training

Physical Requirements and/or Unusual Work Hours

• Ability to stand for extended periods
• Ability to lift, push/pull up to 10 pounds independently and up to 40 pounds with assistance
• Ability to withstand extreme temperatures

Special Message to Applicants

Base schedule during normal operating hours:
Monday - Friday 7:30am - 1:30pm

Salary Posting Information

$17.50 an hour