"Director - Counseling & Health Services"

Director - Counseling & Health Services

Company: Valdosta State University

Category: Health and Medical Services

Type: Full-Time

As a comprehensive institution of the University System of Georgia, Valdosta State University (VSU) is a welcoming, aware, and vibrant community founded on and dedicated to serving our communities' rich and diverse heritages. Through excellence in teaching, basic and applied research, and service, VSU provides rigorous programs and opportunities that enrich our students, our university, and our region. As such, the VSU mission consists of three interrelated parts that includes a student mission, university mission and regional mission. The university is equally dedicated to the core values of community, including a commitment to practice civility, integrity and citizenship. As members of this community and proud Blazers we strive to uphold these core values for the advancement of the University, as stated in the Blazer Creed and reflected in our commitment to the University System of Georgia's Core Values.

Blazer Creed

Valdosta State University is a learning environment based on trust and mutual respect in which open dialogue, vigorous debate, and the free exchange of ideas are welcome. The University is equally dedicated to the core values of community, including a commitment to practice civility, integrity, and citizenship. As members of this community, and proud Blazers, we will strive to uphold these core values for the advancement of the University.

Civility - A Blazer shows courtesy and compassion as well as respect for the dignity of every human being.

Integrity - Each Blazer is responsible for his or her own actions, and our community is stronger when we contemplate the context of our decisions and uphold the principles of trust and honesty.

Citizenship - Every Blazer has an interest in the well-being of the community, and, therefore, a duty to stay informed, to make positive contributions, and to offer support to those who need help.

As a Blazer, we pledge to uphold the core principles of Civility, Integrity, and Citizenship.

Job Summary

This position provides direction and management oversight to one or more departments or units. Plan, direct, and coordinate operational activities.

Based on the recent Proclamation: Restriction on Entry of Certain Nonimmigrant Workers (H-1B), VSU will not be sponsoring any new H-1B visa petitions until further notice.

Applications will be reviewed after January 1, 2026.

Responsibilities (Typical Allocation of Duties):

• Accomplish department/unit objectives - 25%: Direct the human, financial, and other resources needed to accomplish objectives of the department or unit.
• Monitor and establish processes - 20%: Monitor and establish processes to ensure effectiveness, efficiency, and alignment with University and department goals.
• Direct operations - 20%: Direct the operations of the department or unit.
• Area Representative - 15%: Represent the department or unit to internal and external groups and individuals.
• Manage budget - 10%: Manage the department/unit budget.
• Compliance - 10%: Ensure commitment to and compliance with applicable laws, regulations, and standards.

Supervisor Expectations:

As the supervisor of both the Counseling Center and the Health Center, the Director is expected to provide comprehensive leadership that ensures high-quality, student-centered, and compliant services. Expectations include, but are not limited to, the following:

Leadership & Vision

• Provide strategic leadership to integrate counseling and health services into a holistic model of student wellness.
• Create and maintain a culture of accountability, professionalism, and student care.
• Communicate a clear vision that aligns departmental priorities with institutional goals.

Clinical, Medical, & Ethical Oversight

• Ensure compliance with all applicable federal and state laws (HIPAA, FERPA, state licensing standards).
• Uphold ethical standards of counseling, medical, and mental health professions.
• Maintain effective risk management, crisis intervention, and emergency response protocols.
• Promote best practices in integrated health care, prevention, and treatment.

Operational & Administrative Management

• Manage budgets, resources, facilities, and staffing for both centers responsibly and efficiently.
• Supervise, train, and evaluate professional and support staff, ensuring ongoing professional development.
• Develop and enforce policies, procedures, and documentation standards for both centers.
• Oversee scheduling and service delivery to ensure maximum and efficient use of these services by students and employees.
• Oversee contractual agreements with outside agencies.

Collaboration & Campus Engagement

• Serve as the university's subject matter expert for student health and counseling issues.
• Collaborate with Student Affairs, Academic Affairs, Athletics, Residence Life, and other campus units to promote well-being.
• Establish and maintain partnerships with community providers and local health resources.
• Engage in university-wide wellness initiatives and prevention programming.
• Prioritize initiatives that foster student success, retention, and overall well-being.
• Work closely with Student Conduct & Title IX, Campus Police, and other partners to protect student safety.

Assessment & Continuous Improvement

• Collect and analyze data to measure utilization, satisfaction, and outcomes.
• Provide annual reports, key performance indicators (KPIs), and recommendations to university leadership.
• Implement continuous quality improvement based on assessment findings.
• Stay informed on trends in college health and counseling to adapt services proactively.
• Monitor campus and national trends, proactively addressing emerging student needs.

Required Qualifications:

Required Experience: Bachelor's degree in a specified field and five (5) years of related work experience in a related field is required. Terminal degree and/or professional licensure, certification, and/or designation may be required in some areas.

USG Core Values... (abbreviated for brevity, full details in original)

Conditions of Employment: Applicants are required to provide professional references with current contact information, documentation of academic credentials, employment history...

Employment is contingent upon successful completion of background check, etc.

After initial hiring, required trainings: New employee orientation, VSU's Annual Compliance Training, etc.

Background Check: Position of Trust + Credit

Accommodations: Contact Catherine Wills, Office of Human Resources at croark@valdosta.edu.

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