Director, IT Service Management

OVERVIEW & HIGHLIGHTS

The Grossmont-Cuyamaca Community College District is seeking a qualified individual as a Director, IT Service Management. The Incumbent under administrative direction of the assigned manager directs, manages, supervises and coordinates the activities and operations of the IT Service Management department. Designs the service strategy of the IT Service department, prioritizes technology investments and ensures quality service design to maximize value to District customers. Operationally, optimizes support processes, develops technology plans, manages and operates services, manages problem resolution and implements change control within the framework of the service strategy. Manages the entire life cycle of services, including strategy, design, transition to operation, ongoing support, continual service improvement and service decommissioning. If this describes you, we encourage you to apply for the opportunity to join the innovative and talented Grossmont-Cuyamaca Community College District team and become a part of this dedicated team in beautiful San Diego County!

This recruitment will establish an eligibility list valid for 6 months and will be used to fill current and future vacancies.

ABOUT THE GROSSMONT-CUYAMACA COMMUNITY COLLEGE DISTRICT:

As the largest institution of higher education in East County, the Grossmont-Cuyamaca Community College District has enhanced the quality of life in East County for over 65 years by providing top notch, affordable education and workforce training. Our institutions offer a variety of convenient online and in-person classes, along with competitive degree and certificate programs. The District, which includes Grossmont College and Cuyamaca College, serves nearly 30,000 students annually, and awards over 6,000 degrees and certificates each year. The colleges are consistently ranked as top transfer institutions to SDSU, and lead the way in developing educational programs, classes, and services that meet the diverse needs of East County's student population.

WE OFFER GREAT BENEFITS:

Grossmont-Cuyamaca Community College District offers an excellent, fully paid benefits package for eligible administrators who are employed at least fifteen (15) calendar days or more per month:

• Retirement - CalPERS
• Holidays - 19 paid holidays per year (based on 12-month employment contract)
• Vacation - 24 vacation days per year (for 12-month employees)
• Sick Leave - 12 paid sick days per year (for 12 working months)
• Fully Paid Medical Insurance (for employee and dependents)
• Prescription Insurance (for employee and dependents)
• Fully Paid Dental Insurance (for employee and dependents)
• Fully Paid Vision Insurance (for employee and dependents)
• Life Insurance
• TASC Flexible Spending Accounts
• Long Term Disability
• Wellness/Mental Health Benefit
• Deferred Compensation (403B / 457B)

For further information regarding our benefits, please visit our website at: https://www.gcccd.edu/human-resources/benefits/index.php

ALL ABOUT THE JOB

AT-A-GLANCE POSITION INFORMATION:

This recruitment will establish an eligibility list valid for 6 months and will be used to fill current and future vacancies.

Current Vacancy: Grossmont-Cuyamaca Community College District Offices

Type of position: Full-Time - Monday - Friday. This is an Exempt position and is not eligible of over-time.

Salary: Range M-11

$11,617 - $13,590 Monthly

$139,405- $163,087 Annually

Initial Salary Placement: New employees start at Step A ($11,617) or B ($12,081) monthly on the salary schedule.

To view the Classified Management Salary Schedule for this classification, please click here.

QUALIFICATIONS & REQUIREMENTS

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE:

Any combination of training and experience equivalent to:

A Bachelor's degree or equivalent from an accredited college or university with major course work in computer science, management information systems, information technology or a related field.

Five years of increasingly responsible experience in an IT department including three years of management or supervisory responsibility.

Please to view the complete job description.