"Director of Athletic Facility Operations"

Job Summary

The Director of Athletic Facilities Operations manages interior and exterior maintenance, repair and renovation work of all athletics facilities. Communicates and coordinates maintenance needs (electrical, plumbing, lighting, HVAC, etc.) with TCU Facilities and external contractors. This position supervises the Athletic Facilities department staff, graduate assistants and student employees. This position will oversee completion of facility repairs to ensure health and safety of end users including but not limited to athletics staff, student-athletes, visiting teams and patrons. This role also includes oversight of internal and external events in all premium spaces.

Duties & Essential Job Functions

1. Conducts pre-season walk through of all athletic facilities to determine maintenance/repair needs in advance of each sport’s season start.
2. Coordinates with TCU Facilities or Sodexo to schedule all maintenance and repair work for Athletics facilities and TCU owned equipment in all Athletic facilities; Ensures all necessary work orders are submitted and monitored by Athletic Facilities staff.
3. Determines adequate and efficient staffing levels needed for set-up and clean-up for various games and events at athletic facilities. Creates, revises, and maintains staffing schedules to ensure all necessary facility aspects are handled properly.
4. Oversees purchasing of various event or facility needs (tables, chairs, portable bathrooms, etc) from external vendors or contractors; manages set up, tear down, and storage of all Athletics facilities equipment.
5. Ensures safe and clean working and event environment is maintained by department staff and others using Athletic Facilities, in compliance with OSHA and TCU, NCAA and Big 12 game rules and regulations.
6. Coordinates pre-game, in-game and post-game facility management by scheduling, planning, organizing, delegating and assigning staff to projects on game day; directs and monitors university staff or contractors scheduled to assist with housekeeping, crafts/trades and safety; inspects results to address quality or completion issues.
7. Leads post game or event debriefs, analyzing any changes or improvements needed to best fulfill sports field and facility needs and determining steps to make those improvements.
8. Oversees various Facility capital projects as assigned by the Associate Athletics Director for Facilities and Game Day Operations.
9. Conducts intermittent facility walk-throughs with the Director of Game Day Operations while sports are in season to minimize deferred maintenance or deterioration of athletic facility conditions while in-use.
10. Manages daily operations by leading staff and departmental projects; establishing best-practice procedures, standards and schedules; identifying opportunities to streamline processes and best utilize tools available; and hiring, developing, mentoring and retaining a highly effective team
11. Represents Athletic Facilities as the liaison and main point of contact internally for all Directors of Operations and coaching staff in regards to any Athletic Facility needs, and externally for event planners utilizing Athletics premium spaces.
12. Serves as department representative, host, and coordinator for external TV production parties at various sporting events.
13. Performs other duties as assigned.

Required Education & Experience

• Bachelor's degree.
• 4 years of experience coordinating university or professional sporting events and game day operations in a supervisory capacity.

Preferred Education & Experience

• Master’s degree.
• 2 years of experience in Division 1 or Division 2 or professional athletics events and/or facility operations.

Required Licensure/Certification/Specialized Training

• Valid Texas Driver’s License.
• Must be insurable under the university motor vehicle requirements.

Preferred Licensure, Certification, and/or Specialized Training

• Forklift Training.
• Proficiency in Microsoft Office Suite, internet-based scheduling and Zoom or other virtual meeting software.

Knowledge, Skills & Abilities

• Knowledge of facility management standards for electrical, HVAC, plumbing, and ADA compliance.
• Ability to troubleshoot and recommend facility and maintenance improvements in athletic facilities.
• Knowledge of OSHA and safety rules and regulations applicable to the job.
• Knowledge of vendor or contract management principles and practices.
• Skill at managing pre- and post-game facility conversions and transformations for indoor/outdoor sports.
• Skill at safe operation of a fork lift and motorized utility vehicles.
• Skill in learning and using new technologies and event or sports equipment.
• Skill in applying strong, independent judgement, initiative and critical thinking skills.
• Ability to work within a diverse academic, cultural and ethnic University athletic environment.
• Ability to manage multiple projects involving multiple locations and meet deadlines.
• Ability to deliver exceptional customer service with diverse populations during stressful situations.
• Ability to work independently and as part of a team.
• Ability to effectively and persuasively communicate orally and in writing with diverse audiences including coaches, staff, student-athletes, sporting-event patrons, visiting teams, vendors and colleagues.
• Ability to analyze problems, mediate conflict, identify and implement solutions.

Physical Requirements (With or Without Accommodations)

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 50 lbs.

Work Environment

• Required attendance at all home football, baseball and men’s basketball games.
• Work is not sedentary and is performed in an office environment, indoor and outdoor arena/field environments, with frequent interruptions and is subject to schedule changes and/or variable work hours.
• This position requires regular visits to all TCU athletic facilities and frequent interaction with others.
• May be exposed to hazardous materials and noxious fumes on occasion.
• The noise level in this work environment is usually moderate to loud (live sporting events).