Director of Operations, Academic Affairs

Director of Operations, Academic Affairs

Position Type: Admin/Professional
Department: Office of SVP for Academic Affairs
Full or Part Time: Full Time
Pay Grade: MN12

Summary:

Oversees and optimizes administrative, financial and operational functions for the Office of the Provost, including coordination for centralized financial and operational functions for the Division of Academic Affairs (Provost’s division). Ensures efficient resource allocation, budget management, and compliance with institutional and regulatory policies to support the academic mission. The director collaborates with executive leadership, faculty, and staff to drive strategic initiatives and operational excellence. Ensures project management for university-level academic policy development, processes, and mandatory reporting required of the Chief Academic Officer.

Principal Functional Responsibilities:

Operational and Administrative Leadership:

Plan, design, implement, and evaluate support operations for the Office of the Provost and Division of Academic Affairs, including business components, communications, and project management. Serve as division liaison to enhance communication between the Provost’s direct reports structure and the Dean of Students’ direct reports. Supervise day-to-day operations for the Provost’s suite including budgetary oversight and staff. Ensures the provision of high-level administrative support for the Provost, including schedule management and administrative support for Provost’s high-volume calendar and meetings. Oversee processes at the division level for position postings and hiring ensuring availability of funding. Direct and supervise the work of the Academic Affairs Specialist.

Budgeting and Reporting:

Develop and coordinate divisional processes and communications for annual university zero-based budgeting cycle. Act as Division liaison for executive leaders and Budget Office and for direct reports to the Dean of Students. Maintain Provost’s budget records, including Division Position Master, and related approvals for budget expenditures. Manage position searches, as requested by the Provost. Develop and coordinate annual university process to set fiscal year Student Fees, in coordination with the university budget director.

University Project Management, Mandatory Reporting, and Academic Policy Development:

Manage/coordinate processes required for preparation of materials for the Board of Trustees’ Academic and Scientific Affairs Committee quarterly. Provide or coordinate project management for strategic academic initiatives, including new or existing programs in support of faculty, staff or students (e.g., bi-annual FERPA Training, UH-NEOMED Faculty Scholars and Student Scholars Programs, Clinical Partner Service & Teaching Excellence Awards, Military Service Celebration, etc.). Coordinate and respond to mandatory external reporting requests on behalf of the Provost/Chief Academic Officer. Manage university workflows for Academic Policy development or revisions, in partnership with the Office of General Counsel.

Academic Committee Administration:

Oversee university-wide annual process to staff Standing Committees of the University and the President’s Compliance Committees, maintaining committee term records, process timeline, membership database and issue formal letters of appointment. Ensure administrative support for select standing committees of the university, including the University Nominating and Membership Committee, University Faculty Council, and University Bylaws Committee. Serve as formal member of the Academic Management Partnership (AMP).

Other Duties:

Perform other duties as assigned.

Qualifications:

• Bachelor’s degree and a minimum 6 years’ of related experience or equivalent combination of education and relevant experience.
• Demonstrated superior writing and communication skills
• Proficient in Microsoft Office Suite, particularly Excel

Preferred Qualifications:

• Master’s degree in higher education administration, business administration, or related field
• Experience in higher education setting
• Experience in finance, grants, contracts and research, academic, human resources, and accounting processes, or operations management
• Ability to work collaboratively across Colleges, HR, IT, institutional research, legal counsel, and governance bodies

Physical Requirements:

Must be able to utilize a phone, computer and screen and other office equipment.

Department Specific Information:

Join Northeast Ohio Medical University’s (NEOMED) Office of the Senior Vice President for Academic Affairs NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Director of Operations, Academic Affairs, who wants to contribute to meaningful work in a collaborative academic environment.
At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range: $78,286 – $93,944, commensurate with experience

Benefits & Perks NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage Competitive medical, dental, and vision insurance through Medical Mutual
Flexible Spending Account (FSA) or Health Savings Account (HSA)
Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement
State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off
Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits
Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
Educational benefits with our partner universities (Policy#3349-07-45)
Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
Employee wellness activities and initiatives that support a healthy work-life balance

To apply, visit https://neomed.peopleadmin.com/postings/6503