"Director, SBDMI"

Job Description

Summary/objective
The Small Business Development & Management Institute (SBDMI) offers workshops and free consulting services to fuel the establishment and growth of small businesses. Whether you are considering starting a business for the first time or considering ways to grow your established business, we will connect you with the resources and tools to help your business prosper and grow. The SBDMI (Small Business Incubator) was made possible by a HUD grant. The program serves the local community in the successful development of start-ups and fledgling companies by providing entrepreneurs that will leave the program financially viable and freestanding. Incubator graduates have the potential to create jobs, revitalize neighborhoods, and strengthen local and national economies.

The SUNO Small Business Incubator program is an example of the convergence of the SUNO mission with Louisiana Workforce and Economic Development initiatives. The vision of the SUNO Small Business Incubator program is to develop a unique but vitally necessary collaboration between the College of Business & Public Administration (CBA) and the community that seeks to develop small businesses that operate in and service the cultural economy and the media arts industries of music and film production. The overarching goals are to develop small businesses, provide SUNO students industry access to training and mentors, create employment opportunities, establish and cultivate a thriving entertainment business infrastructure, and take advantage of the entertainment industry tax incentives in Louisiana.

The SBDMI Director's major functions are office management, staff supervision, hands-on delivery of services to clients, budget administration, grants and contract administration, as well as experience in successful grant writing implementation; development of work plans for SBDMI and its personnel. Director will participate in local and regional activities within the SUNO community and the Greater New Orleans community at large to enhance the visibility of the SBDMI. Additional duties may be assigned by the Dean of the College of Business & Public Administration.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1. Oversee and coordinate the operations of the Small Business Incubator (SBMI) and work with CBA faculty in the integration of resources for the Incubator tenants, students, and faculty. Assist staff and Incubator residents with research, computer technology. Handle the administrative/clerical responsibilities of the SBDMI office, including collecting rents, facility maintenance requests, common space utilization requests, etc., from Small Business Incubator tenants.
2. Responsible for safe and secure building access to include: Ensuring reasonable access to the Small Business Incubator Building for residents/tenants, their clients, and SUNO employees and students, including after hours. Working with SUNO Police Department to ensure the safety and security of residents/tenants, their clients, and SUNO employees and students. Working with the Facilities Management Department to ensure interior and exterior cleanliness of the Small Business Incubator Building.
3. Gather information and prepare training materials and resources for small business clients to assist them in structuring and managing their small businesses. Recruit and manage all information about all upcoming seminars and training programs. Responsible for maintaining compliance for SUNO’s Workforce Development initiatives/trainings, including, but not limited to, daily inputting, monitoring all trainings, all reporting—external and internal.
4. Participate and attend local and regional activities within the SUNO community and the Greater New Orleans community at large to enhance the visibility of the SBDMI to include: Maintaining membership and activity in the Louisiana Business Incubation Association (LBIA). Participate in local and regional activities within the SUNO community and the Greater New Orleans community to enhance the visibility of the SBDMI.
5. Attract additional funding resources and partnerships to enhance the capabilities of the SBDMI. Responsible for new grant development and for attracting and cultivating partnerships in pursuit of funding or capacity expansion. Management of the SBDMI grant programs, business development, and the planning and implementation of SBDMI grants and community programs.
6. Actively lead/or and support the development and implementation of activities related to Societal Impact and Community Engagement standards of AACSB International.
7. Collect, store, and disseminate as necessary performance-based SBDMI and Business Incubator data needed for AACSB, SACS-COC or any other regulatory agency when such data is required or helpful.
8. Compilation of monthly report of achievements for Chancellor’s Report.
9. Attend College of Business and other meetings and events scheduled by the Dean of the College of Business or any unit within the College.
10. Other duties as assigned.

Competencies

• Experience in the implementation of customer service training initiatives.
• Knowledgeable in the certification process of MBEs, WEBs, and DBAs.
• Knowledgeable in certification of the National NxLevel Training Program.
• Excellent oral and written communication skills.
• Demonstrated skills in Microsoft Office, Social Media platforms, Computer technology, and database building and maintenance.

Work environment

Office setting.

Physical demands

Ability to sit/stand/walk at will; Ability to climb stairs; Ability to communicate verbally and in writing; Ability to use a keyboard; and Ability to lift or carry up to 10 pounds.

Travel required

Travel within the local community for events, etc.

Required education and experience

• A bachelor’s degree with significant coursework in business or business management experience in a small business.
• A history of successful participation in grant-writing and implementation.
• 10 or more years’ experience in managing and operating a non-profit community-based organization.
• Background in the operations of small businesses.

Preferred education and experience

Familiarity with and application of SUNO's processing/DocuSign/Clover Credit Card purchasing and reporting procedures preferred.