Director, TRIO Student Support Services (SSS)

This position will interpret and articulate policies and procedures, develop and implement individualized professional development activities and events, maintain grant budget, and prepare all performance status reports to meet grant contract deliverables. Additionally, serves as the liaison between the projects, U.S. Department of Education, Broward College, and transfer universities.
Travel will be required.

This a temporary position which ends on August 31, 2025. The incumbent is subject to annual performance evaluations and contract renewal.

Minimum Education:

• Masters degree in education administration, higher education, public administration, guidance counseling, or related field.
• An equivalent combination of education and experience may be considered.

Minimum Experience/Training:

• Four years of experience in designing and managing educational programs for underserved or at-risk populations and three years of management experience.
• Previous TRIO, grant and fiscal management experience, program development, or academic support programs strongly preferred.
• Administrator experience at a large post-secondary educational institution, community college preferred.
• Demonstrated experience in recruiting new students and advising students.
• Valid Florida Drivers License required or, as a condition of continued employment, a Valid Florida Drivers License within 30 days after being employed by the College.

Essential Functions:

• Daily - 20%: Develops and implements TRIO SSS program. Provides leadership and management for program outreach efforts to attract participants that meet program requirements (i.e. students with a disability, members of an ethnic minority group, low-income, or first-generation college student). Ensures compliance in accordance with TRIO SSS federal regulations and grant specifications.
• Daily - 10%: Responsible for people management of area including recommendation of staffing, hiring, termination, and discipline, setting performance standards, evaluating staff, and ensuring appropriate professional development and training in accordance with College policy and procedures. Ensures TRIO SSS staff provides college information (i.e., financial aid, financial literacy, tutoring, etc.) to program participants.
• Weekly - 10%: Prepares, monitors, and manages program budget to ensure compliance with U.S. Department of Education in accordance with College policy through the appropriate use of program funds.
• Weekly - 10%: Works closely with Broward UP (Unlimited Potential), high school counselors and staff, and Deans in identifying potential program participants.
• Weekly - 10%: Collaborates with the Dean of Students, Academic Dean, Advising, Student Outreach Services, and Associate Vice President of Institutional Accessibility to ensure effective and efficient functioning of program and to connect TRIO SSS students to services, resources, programs, and opportunities.
• Quarterly - 5%: Provides leadership and direction in planning, organizing, and implementing academic support activities that include instructional support as well as recreational, cultural, and social/cultural activities, and visits to four-year institutions.
• Weekly - 5%: Prepares and delivers reports, documentation, and related materials to inform Broward College leadership on project progress at regular intervals, both in written and oral communication forms. Manages and maintains timely grant reports to the US Department of Education. Recommends processes for improvements to Associate Vice President, Student Success.
• Quarterly - 5%: Attends conferences relevant to the program and keeps current with trends and developments. Make presentations to large groups as necessary.
• Weekly -10%: Collects, interprets, and articulates data on grant performance measures and if necessary, makes recommendations to College leadership for modifications of program offering. Oversees submission of annual performance report to meet performance objectives for the TRIO SSS grant.
• Quarterly - 10%: Serves as a member of the TRIO Advisory Committee. Serves as the liaison between the TRIO SSS program, the College/Campus, and transfer universities.
• Other - 5%: Performs other related duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of FERPA, federal and state regulations applicable to grant
• Excellent organizational and communication skills (verbal and written)
• Ability to effectively present information to groups of administrators, faculty, students, and the community
• Ability to read, analyze, and interpret data, define problems for reporting, while maintaining confidentiality
• Models inclusive excellence through specific actions that support the Colleges diversity goals in the recruitment, hiring, and retention of talented and diverse faculty and staff
• Extensive functional knowledge and expertise in all aspects of own and related areas of the College, and pertinent interdependencies
• General understanding of the external environment and how it affects academia in general and Broward College in particular, including political, legal, environmental, educational, financial, and social influences
• Strong knowledge of College structure, policies and practices, and the impact on own area
• Strong supervisory and team building skills
• Ability to partner with others across the College and externally to exchange information, collaborate on projects, share resources, etc.
• Ability to influence others on the benefits/importance of an idea or plan of action and to gain their support or commitment
• Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues
• Requires intermediate to advanced knowledge of computer systems, i.e. Microsoft Office Products as well as specialized computer systems
• Ability to interact and effectively communicate with a diverse employee and student population

Competencies:

Leadership & Results Orientation

Inspires and generates enthusiasm and commitment to the vision, mission, and core values of the College. Promotes employee growth and development through professional, technical, and academic programs and services. Makes effective decisions and produces results through strategic planning and development, implementation, and evaluation of programs and policies. Sets goals and priorities that maximize the use of resources available to consistently deliver results; compares work performance and outcomes against standards to achieve quality results; holds self and others accountable for achieving results and achieving a standard of excellence

Models inclusive excellence through specific actions that support the Colleges mission in the recruitment, hiring, and retention of talented and diverse faculty and staff

Teamwork & Collaboration

Promotes quality teams through the effective use of the organizations performance management system (e.g. establishes performance standards, appraises staff accomplishments using developed standards, and takes action to reward and counsel as appropriate). Embraces and employs the diversity of individuals, cultures, values, ideas, and communication styles in the achievement of common goals

Continuous Improvement & Quality Service Orientation

Anticipates, identifies, diagnoses, and consults on potential or actual problem areas relating to program implementation and divisional goal achievement. Fosters an environment of respect, dignity, and compassion that affirms and empowers all of its members (students, faculty, staff, outside organizations, and others you provide service to) while striving for the highest ethical standards and social responsibility

Innovation and Creativity

Successfully implements creative ideas to move the organization, processes, and systems forward. Introduces new concepts, models, practices, and services that serve to improve the College's value in the community

Resource Management & Technology

Develops and implements the most emergent technologies for the unit utilizing methods and strategies that create environments that are flexible and responsive to the needs of local and national trends and the Colleges mission. Plans, organizes, and manages resources to bring about the successful completion of specific project goals and objectives. Ensures the effective use of college resources, implements fiscally sound practices and environmentally sustainable initiatives

Job Title

Director, TRIO Student Support Services (SSS)

Position Number

P0081303

Job Status

Full time Temporary

Department

TRIO Student Support Services

Location

South Campus

Pay Grade

211

Salary

$64,865 - $74,595 (Salary rate commensurate with education and experience)

Work Shift

First Shift

Work Schedule

Monday-Friday/Weekends/Varies

Hours Per Week

37.5

Posting End Date

Open Until Filled

Comments

To be considered for this position, a completed online employment application form along with a cover letter, resume and transcripts are required.

Designated Essential Personnel

No

FLSA Status

Exempt

Position Classification

Administrators

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf.