Advises enrolled and prospective students regarding the College’s disability services and steps for requesting accommodations;

Follows up with students to evaluate the appropriateness of the accommodations that were provided;

Consults with faculty and administration regarding disability law regulations;

Assists students in developing relational and communication skills, self-advocacy, effective self-management and organizational skills, as well as learning strategies;

Connects students to resources on- and off-campus to encourage success in the college environment.

Collaboration with On and Off-Campus Partners:

• Collaborates and consults with faculty, staff, and campus partners regarding student welfare;
• Coordinates with Counseling and Psychological Services ( CAPS ), Creative Dining, the Health Center, Residential Life, and other departments to provide reasonable accommodations and services to students with disabilities;
• Consults and collaborates with students’ off-campus providers to secure documentation and recommendations as necessary.

Training and Support:

• Facilitates communication between students and faculty or students and Residential Life/Housing on particular academic and housing accommodations, respectively, approved for students with disabilities;
• Provides consultation and training for staff, faculty, and student leaders regarding disabilities;
• Willing to learn, work with, and recommend appropriate assistive technology and additional resources to assist students.

Administrative Functions:

• Oversees specific academic services, including test proctoring, note-taking services, CART / CPRINT, captioning, etc.
• Keeps individual records of all student and family communication, decisions, and actions taken;
• Creates forms and procedures for systematic documentation, administrative ease, and record keeping;

Additional Functions:

• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy;
• Provide a high level of service and responsiveness to students and their families and faculty/staff;
• Perform other duties as assigned by the supervisor;
• Committee work may be added based on a specific need of the College.

Qualifications

Minimum qualifications:

• Thorough knowledge of all broad categories of disabilities (learning, mobility, sensory, medical, psychiatric, cognitive) and the reasonable accommodations that might apply.
• Demonstrated knowledge of diagnostic tests and the ability to interpret results.
• Familiarity with a variety of types of disability documentation and arranging reasonable accommodations.
• Basic knowledge of Section 504 of the Rehabilitation Act of 1973 as amended, the ADA of 1990, and the ADAAA of 2008, as well as Michigan disability laws and regulations.
• Excellent written and verbal communication skills, with the ability to present to racially, ethnically, and socioeconomically diverse communities.
• Ability to work cooperatively with a variety of departments on campus.
• Strong organizational and analytical skills.
• Strong interpersonal communication skills and the ability to work across campus.
• The ability to understand the needs of the campus and work collaboratively with students, faculty, and staff
• The ability to handle confidential and sensitive situations with diplomacy and sound judgment.
• Supportive of the Hope College mission statement.
• A minimum of a Master’s degree, preferably in Rehabilitation Counseling, Education, Special Education, or other related field.

Preferred qualifications:

• A minimum of three to five years of experience working in disability services in Higher Education.
• Working knowledge of assistive technology software and devices.

Physical Demands

This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.

Pre-employment Screenings

All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.

Posting Detail Information

Posting Number
2026-029SR

Job Posting Open Date
09/15/2026

Job Posting Close Date
10/02/2026

Open Until Filled
No

Is this position available for sponsorship
No

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Advises enrolled and prospective students regarding the College’s disability services and steps for requesting accommodations;

Follows up with students to evaluate the appropriateness of the accommodations that were provided;

Consults with faculty and administration regarding disability law regulations;

Assists students in developing relational and communication skills, self-advocacy, effective self-management and organizational skills, as well as learning strategies;

Connects students to resources on- and off-campus to encourage success in the college environment.

Collaboration with On and Off-Campus Partners:

• Collaborates and consults with faculty, staff, and campus partners regarding student welfare;
• Coordinates with Counseling and Psychological Services ( CAPS ), Creative Dining, the Health Center, Residential Life, and other departments to provide reasonable accommodations and services to students with disabilities;
• Consults and collaborates with students’ off-campus providers to secure documentation and recommendations as necessary.

Training and Support:

• Facilitates communication between students and faculty or students and Residential Life/Housing on particular academic and housing accommodations, respectively, approved for students with disabilities;
• Provides consultation and training for staff, faculty, and student leaders regarding disabilities;
• Willing to learn, work with, and recommend appropriate assistive technology and additional resources to assist students.

Administrative Functions:

• Oversees specific academic services, including test proctoring, note-taking services, CART / CPRINT, captioning, etc.
• Keeps individual records of all student and family communication, decisions, and actions taken;
• Creates forms and procedures for systematic documentation, administrative ease, and record keeping;

Additional Functions:

• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy;
• Provide a high level of service and responsiveness to students and their families and faculty/staff;
• Perform other duties as assigned by the supervisor;
• Committee work may be added based on a specific need of the College.

Qualifications

Minimum qualifications:

• Thorough knowledge of all broad categories of disabilities (learning, mobility, sensory, medical, psychiatric, cognitive) and the reasonable accommodations that might apply.
• Demonstrated knowledge of diagnostic tests and the ability to interpret results.
• Familiarity with a variety of types of disability documentation and arranging reasonable accommodations.
• Basic knowledge of Section 504 of the Rehabilitation Act of 1973 as amended, the ADA of 1990, and the ADAAA of 2008, as well as Michigan disability laws and regulations.
• Excellent written and verbal communication skills, with the ability to present to racially, ethnically, and socioeconomically diverse communities.
• Ability to work cooperatively with a variety of departments on campus.
• Strong organizational and analytical skills.
• Strong interpersonal communication skills and the ability to work across campus.
• The ability to understand the needs of the campus and work collaboratively with students, faculty, and staff
• The ability to handle confidential and sensitive situations with diplomacy and sound judgment.
• Supportive of the Hope College mission statement.
• A minimum of a Master’s degree, preferably in Rehabilitation Counseling, Education, Special Education, or other related field.

Preferred qualifications:

• A minimum of three to five years of experience working in disability services in Higher Education.
• Working knowledge of assistive technology software and devices.

Physical Demands

This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.

Pre-employment Screenings

All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.

Posting Detail Information

Posting Number
2026-029SR

Job Posting Open Date
09/15/2026

Job Posting Close Date
10/02/2026

Open Until Filled
No

Is this position available for sponsorship
No

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter