Disability Services Program Manager

Responsible for housing accommodation requests.

Manages and executes testing services.

Contacts and responds to faculty, staff, and campus constituents inside and outside of the university using judgment and discretion.

Supports the office's daily activities, including but not limited to triaging calls and walk-ins, responding to email inquiries, and referring student concerns to the appropriate resources.

Develops campus-wide awareness of disability, accommodations, and accessibility-related topics.

Represents the office and shares pertinent information with internal and external contacts through training sessions, presentations, and university events.

Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Master’s Degree in Education, Psychology, or related field.
• 3 Years’ experience in higher education
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

PREFERRED QUALIFICATIONS:

• 5 years’ experience in higher education
• Demonstrated case management experience.
• Demonstrated experience determining reasonable accommodations and services for post-secondary students
• AIM Software experience

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficient in federal, state, and local laws, rules, regulations, and college and university policies related to disabilities.
• Customer and Personal Service - Proficient in in-depth knowledge of principles and processes for providing customer and personal services.
• Advanced knowledge of MS Office and demonstrated ability to learn other computer systems necessary for the role.
• Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Complex Problem Solving - Proficient in identifying complex problems, reviewing related information, developing and evaluating options, and implementing solutions.
• Ability to work under pressure in a demanding academic environment; demonstrate decisive insight and develop novel approaches to achieving access

REQUIRED LICENSES, CERTIFICATIONS, AND/OR OTHER SPECIFIC REQUIREMENTS OF LAW:

• Must possess a valid driver’s license.
• This position requires a criminal background check, which may include a Level II screening as required by Florida Statute §435.04.
• This position is subject to federal and state privacy regulations.

NORMAL WORK SCHEDULE: This position is exempt/salary exempt. The normal work schedule is Monday–Friday, 8:00 a.m.- 5:00 p.m. However, occasional overtime (weekends and evenings) may be required.



TARGET HIRING SALARY : $59,500 - $63,000, commensurate with experience .



LOCATION/WORK MODEL: Full-time/On-site

Note: We will NOT consider employment-based visa sponsorship for this position.

Application Deadline Date: The position may be open for 14 days with a minimum of 7 days; however, we will begin reviewing applications immediately.



Application Process:



In addition to completing the online application, all applicants are required to upload the following as attachments to the application (preferably in PDF format):

• Cover Letter
• Resume
• Three (3) Professional References

If any of these three items are missing, you will not be considered for the position. References will not be contacted unless you are selected as a finalist for the position.

DIVERSITY STATEMENT:

Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information.

Employment is contingent upon eligibility to work in the US. An appointment is not final until proof is provided.

FLORIDA POLY BENEFITS INFORMATION

Florida Poly qualified employees have the opportunity to take advantage of a variety of health benefits (through the State of Florida) to help meet their specific needs, as well as the needs of their family. This comprehensive coverage includes flexible spending accounts, medical and life insurance, and worker's compensation.

Health benefits are administered through People First , on behalf of the State of Florida, as pre-tax insurance plans. People First handles all new hire enrollments, coverage changes, premium administration, and dependent eligibility. Their Service Center is staffed Monday through Friday, from 8 a.m.–6 p.m. EST, at 1-866-663-4735.

RETIREMENT

Florida Poly offers great options for retirement. From the required selection of a state plan to additional voluntary retirement plans, our employees have many opportunities to save and prepare for their future. Click Here for more information.

OTHER BENEFITS

• Discounts & Perks
  
  
• Annual Leave
  
  
• • To help promote work-life balance, Florida Poly provides a generous leave program, which includes paid time off and paid holidays. Qualified employees may accrue 22 days of annual leave. In addition, the University observes the holidays listed in our University Holidays policy FPU-1.008 .
    
    
• Sick Leave
  
  
• • Qualified employees may also accrue 12 days of annual sick leave and participate in our Sick Pool Program .
    
    
• Employee Assistant Program (EAP)
  
  

EXPLORE LAKELAND FLORIDA

Conveniently located along I-4 between Tampa and Orlando, Lakeland is home to Florida Polytechnic University and many other businesses and attractions. Click here to explore Lakeland, Florida.

SPECIAL INSTRUCTIONS REGARDING ATTACHMENTS:

Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered.

An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.

All document(s) must be received on or before the closing date of the job announcements.

This position requires a background check, which may include a level II screening as required by the Florida Statute §435.04.