"Duty Supervisor"

Duty Supervisor

An exciting opportunity has arisen for a proactive team leader to join the University of Cambridge Sports Service. As a Duty Supervisor, you will be part of the team responsible for the day-to-day operations and services provided at the University sports facilities. A broad range of student, staff and community-club training sessions, competitions and events take place across our sites, in addition to a thriving gym, class and racquet sports membership community at the University Sports Centre.

You will supervise, motivate and support a team of sports, fitness and reception staff to create a welcoming, professional, and safe atmosphere for all of our users.

You will also work closely with the Estates Management staff to manage the health and safety, maintenance and environmental management procedures and processes throughout the facilities.

Your hours of work are based on a shift pattern that includes early mornings, late evenings, weekends and bank holiday shifts.

Required Skills and Qualifications:

Applicants should possess a degree-level education or equivalent in Sports Science, Sports Management or related discipline, or equivalent industry / management certificates, a Level 3 First Aid at Work qualification and a health and safety qualification, or the ability to achieve these.

Applicants should have:

• A proven track record and relevant experience of management within the sports/leisure industry with associated management training/qualifications and/or degree level education.
• Current knowledge of Health and Safety and Safeguarding related to sports centre management.
• Excellent communication skills and an inclusive approach.
• Experience dealing with a wide range of customers, handling difficult situations effectively with tact and diplomacy.
• The ability to use own initiative and judgment and to work under pressure and meet deadlines in a calm and level-headed manner.
• Excellent IT skills with a strong working knowledge of Microsoft Office.

Benefits of working at Cambridge include:

• Competitive rates of pay with automatic service-related pay progression and annual cost of living increases.
• Generous annual leave allowance of 36 days paid leave (including bank holidays).
• Generous maternity, paternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries and salary exchange schemes for childcare).
• An auto-enrolment pension scheme with a generous employer contribution.
• Travel benefits and retail discounts at over 2,000 local and national stores.
• Schemes to support with relocation/the provision of accommodation.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Prospective candidates are encouraged to use the Suitability for the Role section of the application form to highlight how they meet the person specification and what skills, knowledge and experience they would bring to the role.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a Disclosure and Barring Service check (enhanced with children and adults' barred lists) and a health assessment.

Disability Confident Scheme
We do not provide our recruiting teams with any information about a candidate's protected characteristics, including disability. If you would like to be considered under the Disability Confident scheme, we encourage candidates to state this under the 'Reasonable Adjustments' section of the application. This information is only available to recruitment administrators.

The interviews will take place on Thursday 4 December 2025.

For a full Job Description and Person Specification, please see the Further Particulars of the role.

If you have any questions which are not covered by the Further Particulars or the Sports Website, please e-mail recruitment@sport.cam.ac.uk

Please quote reference DG47824 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Key information

Department/location

University Sports Service

Salary

£31,236-£35,608

Reference

DG47824

Category

Assistant staff

Date published

4 November 2025

Closing date

26 November 2025