"Enforcement and Safety Officer"

Job Details

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

Unit: Parking and Transportation Services

Department: Parking and Transportation

Duties & Responsibilities:

VCU has an exciting opportunity for an Enforcement and Safety Officer in VCU's Campus Enterprises for their Parking and Transportation Services unit.

The Enforcement and Safety Officer enforces and monitors all VCU Parking and Transportation decks, lots, and other facilities and locations; provides assistance to subscribers, visitors, and our surrounding community partners; ensures compliance with University, state, and federal policies and that all Operations' services are delivered efficiently, reliably, and with service excellence to the VCU and VCU Health System communities.

Responsibilities include but are not limited to:

• Patrols all assigned facilities and properties daily to help ensure the safety of all patrons
• Acts as point of contact with the VCU police, MCVH Security, and other public safety agencies to implement the University's comprehensive safety plan when supervisor is not available
• Daily inspections of all assigned facilities and properties to ensure the cleanliness of those properties and reports any issues found
• Provides uniform interpretation and enforcement of parking regulations as trained
• Collects and reports vacancy counts for selected parking facilities daily to Enforcement Safety Supervisor
• Works with deck staff to ensure proper control and handling of special events, approved requests, or special assignments as assigned by supervisor
• Systematically monitors decks to ensure subscribers are afforded parking at their assigned location

Qualifications:

Minimum Qualifications

• High School diploma, GED, or equivalent experience
• Valid driver’s license with a good driving record of 0 or + points
• Ability to successfully complete all training
• Possess excellent customer service skills
• Ability to work a flexible schedule that may include weekends, holiday’s, and shift work
• Ability to interact with coworkers to accomplish goals of the department successfully in a team environment
• Basic computer and time management skills
• Ability to lift 50lbs
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Qualifications

• Previous customer service experience
• Good written and verbal communication skills
• Previous experience in a university setting

Salary Range: $37,200

Job Code: 23221 - Parking Ambassador 1

FLSA Exemption Status: Non-Exempt

Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Fully Onsite

Work days/hours: Monday-Friday, 2:00pm-10:30pm