Engagement Manager

Details

• Location: Greensboro, North Carolina
• Type: Full-time
• Salary: $52,047 - $58,000
• Categories: Staff/Administrative
• Employment Type: Full-time
• Organization Type: Higher Education Institution
• Preferred Education: Bachelor’s
• Internal Number: 013642

The Engagement Manager is pivotal in providing program management and support for Philanthropic and Alumni Engagement and Advancement Communications. This position will serve as the main point of contact and connectivity around the implementation of engagement strategies. Key responsibilities include creating a Student Assistant Program, developing and managing the Giving and Donor Programs, managing the Advancement swag inventory and giveaways, managing select boards and committees such as the Alumni Leadership Board, the Alumni House Committee and the HES Legacy Committee. In addition, this position also oversees the budgets for Alumni Engagement, Philanthropic Engagement and Communications, orchestrates meetings and events for Philanthropic Engagement, as well as acting as the DTC and software manager for the department.

The role of Engagement Manager demands effective communication and the ability to adapt to evolving departmental needs while providing stability across the various interdepartmental teams. The ideal candidate would ensure seamless operations and deliver exceptional service to alumni, donors and campus partners reflecting the organization’s commitment to excellence. Flexibility, confidentiality, professionalism and ethical behavior are required. Problem resolution skills are needed to come to consensus with many opinions and perspectives regarding best practices. This position must exercise skill in using a combination of thoughts to ultimately provide donor centered stewardship, cultivation and recognition.

This position has the authority to plan and implement job activities related to engagement and stewardship including communications as related to committee management and special events that have been assigned.

Minimum Qualifications

• Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Qualifications

• Bachelor’s degree
• A minimum of 2 years’ experience in a professional position, preferably in an educational environment or related relevant experience.
• Demonstrated experience establishing and maintaining effective working relationships with various levels of professionals, internal and external to the organization.
• Experience with program design and implementation.
• Working effectively in a team environment.
• Ability to proactively manage several projects at once and set and meet deadlines.
• Proficiency in Microsoft Word, Excel, Power Point, database management, social media and online engagement strategies. Experience with Banner is a plus.
• Ability to handle a fast-paced and results oriented environment, with the ability to work in a timely manner.
• Excellent management, time-management, and problem-solving skills.
• Comfortable working in a high visibility position, understanding that quick response times and flexibility are required.
• Ability to develop, implement and evaluate new strategies, programs and procedures.
• Ability to provide stability across multiple teams.
• Strong oral and written communication skills.
• Ability to work weekends and evenings is required.