Enrollment Communications & Data Analyst (FT)

Enrollment Communications & Data Analyst (FT), CFRE41042REG

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:

The Enrollment Communications & Data Analyst supports institutional enrollment and student success priorities by collecting, validating, analyzing, and interpreting data across enterprise systems including Colleague, Ellucian Recruit, Tableau, Voyatek, Ocelot, CRM, SIS, and other student-facing technologies. The Analyst develops and maintains dashboards, reports, and data visualizations, monitors data flow between systems, and identifies trends across the enrollment funnel through reporting and data analysis to support operational and strategic decision-making related to recruitment, onboarding, retention, and completion. This position works closely with Enrollment Communications & Analytics leadership and campus partners to ensure data accuracy, maintain reporting standards, support system integrations, and provide timely analytics that inform enrollment strategy, communication effectiveness, and student engagement efforts. The role requires strong technical skills in data reporting, system navigation, and dashboard development, along with the ability to translate data into actionable insights that support institutional goals and improve the overall student experience.

• Analyze and summarize enrollment and communication data to support operational reporting and leadership decision making.
• Develop and maintain dashboards, reports, and data visualizations using Tableau, Voyatek, Recruit, and CRM reporting tools to track enrollment funnel activity, communication performance, and key enrollment metrics.
• Support predictive and descriptive analytics projects related to recruitment, yield, onboarding, retention, and student engagement initiatives.
• Maintain data definitions, documentation, and reporting standards across Colleague, Recruit, Voyatek, Ocelot, and communication systems to ensure consistency, accuracy, and data integrity.
• Monitor system integrations and data flow between Colleague, Recruit, Voyatek, Tableau, Ocelot, and other enrollment technologies, working with IT and Institutional Research to resolve issues as needed.
• Collaborate with Admissions, Financial Aid, Advising, Registration, Institutional Research, IT, Marketing, and Student Affairs to support reporting, data requests, and analytics projects.
• Track and report on communication and enrollment performance across CRM, chatbot, analytics platforms, and student information systems, providing data summaries and observations to support enrollment operations.
• Review campaign and communication data and assist in identifying opportunities to improve effectiveness and student engagement.
• Maintain enrollment reporting schedules, data tracking tools, and performance monitoring processes across multiple systems.
• Support assessment, evaluation, and continuous improvement of enrollment and student success initiatives through data analysis and reporting.
• Perform other duties as assigned in support of enrollment operations, reporting, and analytics.

Qualifications:

• Education
  • Bachelor's degree in a related field (e.g., data analytics, information systems, business, statistics, or a related discipline) required.
• Experience
  • Minimum of 3 years of experience in data reporting, analytics support, or a related function.
  • Experience working with data visualization and reporting tools (e.g., Tableau or similar platforms) to develop dashboards and reports.
  • Experience extracting, compiling, and validating data from multiple systems or databases.
  • Familiarity with CRM and/or Student Information Systems (SIS) preferred (e.g., Ellucian Recruit, Colleague, or similar platforms).
  • Demonstrated ability to analyze and summarize data, identify trends, and present findings in a clear and organized manner.
  • Experience supporting reporting processes, data tracking, or performance monitoring in a professional setting.
  • Strong attention to detail with a focus on data accuracy and integrity.
  • Ability to manage multiple projects, meet deadlines, and respond to data requests in a timely manner.
  • Experience working collaboratively with cross-functional teams to support reporting and data needs.

Working Conditions:

• The ability to work in a fast-paced office environment, utilizing computers, copiers, multi-line phones.
• Occasional work on the weekends for events or conference travel as needed and assigned.
• The position requires a background check and drug screen.

Position is located in Glen Ellyn IL; On-Campus position

College of DuPage does not sponsor for employment.

Hiring Range:

11 Salary/Starting salary beginning at $66,487, based on education and experience

Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/3063?c=cod