"Ent IT Consultant I"

Extended Job Title

Ent IT Consultant I

Position Description

The Enterprise IT Consultant I has the highest technical expertise for customer support in one or more IT-related areas, including hardware, software, ERP, and various applications. This positions scope of responsibility includes providing specialized/advanced technical support and assistance to departments, faculty, and staff for multiple types of systems across the enterprise, as well as, conducting analysis of specification requirements for an area and/or unit. The Enterprise IT Consultant I is also required to keep up-to-date on current and developing IT trends and best practices, and assist enterprise management with various aspects of IT service delivery. Discretion and sound judgment is expected. Enterprise positions are restricted for use in central IT Division areas reporting to the institutional CIO and, as such, may interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.

Major/Essential Functions

• Consults with Office of Research and Innovation (ORI), 3rd party vendors, IT Division and related stakeholders to translate customer needs into realistic goals and recommend solutions to meet customer needs.
• Consults on the technical research equipment purchasing process.
• Serves as liaison between the Office of Research and Innovation and the IT Division
• Manages access to the RIDSS(Research Data Storage system) and the TTUHSC REDCap instance.
• Serves as Liaison and SME(Subject Matter Expert) between HPCC(High Performance Computing Center) vendors and TTUHSC research.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus nine (9) years related full-time paid experience OR a combination of related education and/or experience.

In accordance with Texas Executive Order GA-48 and applicable state or federal law, this position may involve access to, work on, or conduct research involving critical infrastructure.It will require background checks, including, but not limited to, criminal history and other security-related screenings. Employment is contingent upon the successful completion of these checks.

Preferred Qualifications

• Experience in working with multiple operating systems (OSX, Windows, Linux), non-standard configurations, network domain environments, server administration and data storage solutions.
• Familiarity with NIST 800-171 (CMMC) controls.
• Experience with scientific equipment in an enterprise environment.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan/.