"Custodial Services Coordinator - R0000403"

On Campus-Ashland

locations

Southern Oregon/Ashland Campus

time type

Full time

posted on

Posted Yesterday

job requisition id

R0000403

POSITION SUMMARY:

Date application must be received for priority consideration by: September 2, 2024

Anticipated Appointment Begin Date: September 13, 2024

Closing Date or if blank, Open Until Filled:

Job Family Group: Support Staff

Support Staff Classification Title: Custodial Services Coordinator

Division/Department: Student Activities & Leadership/SU

Compensation Range (commensurate with experience): Salary Range 18, Steps 1-3 / $18.56-$20.15 per hour

FLSA Status: Non-Exempt

Appointment Basis: 12-month

Time Type: Full-time

Benefits Eligible: Yes

Renewable/Non-renewable/Grants/Limited Duration: Renewable

This position must possess and maintain a current, valid Driver License: No

This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes

Remote Work Type: On-campus

Work Hours: Monday through Friday – 2:30pm to 11pm; hours subject to change with notice.SPECIAL INSTRUCTIONS TO APPLICANT:

• Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant’s qualifications and interest in the position; and (2) current resume/CV
• For inquiries and additional information, please contact Human Resource Services via email at hrs@sou.edu or by phone at (541)552-8553.
• To view SOU’s very generous benefits and pension programs available to eligible positions, please visit https://inside.sou.edu/assets/hrs/Benefits/Benefit_Flyer/2024_Prospective_Candidate_Benefit_Overview_012024.pdf
• Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, https://inside.sou.edu/hrs/comp-calc.html, demonstrates our value and commitment to our employees.

POSITION DESCRIPTION:

The Stevenson Union (SU) is the community center for the university. The SU provides meeting space, services and programs that enhance the university’s educational, cultural, and social life. Under the direction of the Director of Student Activities and the Stevenson Union, the Custodial Services Coordinator will supervise, train and assist custodian student workers and the Stevenson Union Custodian when and where necessary on presentation, cleanliness, organization and minor maintenance issues within the Student Union. This individual will assist with maintaining department equipment(vacuums, dryers, scrubbers, rider equipment, etc.) routine review of equipment function/operation and securing of University property when not in use. This position will also assist with low level building maintenance tasks which may include, but are not limited to the changing of light bulbs, unclogging of toilets, and painting. The Custodial Services Coordinator will conduct regular rounds of the Student Union (Interior and Exterior of the building), record notes, provide feedback and observations on all custodial duties and maintain accurate notes of reported issues and outstanding/incomplete items. The Custodial Services Coordinator works closely with the Stevenson Union Events and Operations Specialist to review event set-ups and works with the custodial team to set-up and tear down events. The Custodial Services Coordinator must maintain a positive attitude when communicating with custodial team members, department and student life colleagues, customers/guests, staff, students, and building partners and staff team members. The Custodial Services Coordinator must be able to help promote a positive work environment for increased staff morale. Custodial Services Coordinator must be able to change, adapt and be flexible during a time of transition in a dynamic work environment.

Minimum Requirements

• Two years of experience in custodial services work.
• Experience with custodial/maintenance work
• Work experience managing others

Preferred Requirements

• Knowledge of calendar and event tracking software (EMS Software)
• Willingness to want to learn more, know more and do more within the Student Union department
• Ability to work with a high level of productivity and accuracy/attention to detail.
• Ability to forecast, plan ahead and identify potential conflicts/problems in advance
• Is prepared with possible solutions to challenges and/or problems that arise
• Is punctual, on time and ready to begin at start of shift (arrives early to prepare)
• Is effective in managing time, assignments and daily tasks

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

40% Duties Include

General Cleaning and Repairs

• Empties outdoor ashtrays, wastebaskets; cleans walls and other surfaces; cleans windows and mirrors; cleans and sanitizes toilets, sinks; fills dispensers; dusts; sweeps, strips, mops, waxes, and buffs floors; vacuums and shampoos carpets; picks up litter; shovels snow; sweeps steps; washes outside windows; collects and bundles recyclable items. Set-ups of audio-visual and computer equipment and moving and arranging furniture for events.
• Changes light bulbs; clears clogged drains and toilets; performs minor maintenance of custodial equipment and building (i.e. changes belts of bags on vacuum cleaners, changes brushes or pads on floor buffers and waxers, tightens screws, and replaces doorknobs); reports needed repairs for maintenance and safety problems.

35% Duties Include

Coordinates Custodial Work

• Assure staffing needs are met for assigned shifts; calls for substitute staff in case of unplanned absences or regular custodial staff; hires and trains new employees to do custodial work and to correctly operate equipment; assigns work to custodial staff on assigned shift; maintains safety standards.
• Approves and submits time records for employees through a web time entry software.
• Keeps and inventory of supplies, furniture, equipment, linen and materials; coordinates linen and custodial supply needs of custodial staff and requisitions new supplies and materials; reports missing furniture or equipment.

20% Duties Include

Monitors Building Standards and Security

• Checks to see that the building has been cleaned and maintained properly; reports and oversees building repairs, records repairs in log book; may take corrective action or retrain custodians when work is substandard or may report substandard work to a higher authority in cases of contractual custodial work.
• Updates the Stevenson Union Frank Manual as needed.
• Locks and unlocks buildings and meeting rooms; turns lights on and off; makes rounds to ensure systems are functioning properly; reports security deficiencies; distributes and collects keys to the building used in the performance of duties of the assigned employees, on as needed basis.

5% Duties Include

Miscellaneous

• Sets up audio-visual and computer equipment; moves and arranges furniture for various special functions; prepares applicable reports an deeps a variety of records (i.e. night checklist report; cleaning records; safety training records).
• Performs other assignments as needed.

Skills, Knowledge, and Abilities

• Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
• Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
• Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
• Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
• Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
• Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
• Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
• Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
• Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions.
• Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
• Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
• Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
• Demonstrated ability to provide training and direction to student assistants.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
• In depth knowledge of standard cleaning procedures.
• Strong background in handling, mixing and using cleaning chemicals in a safe manner.
• Ability to perform physical tasks constantly
• Knowledge of occupational hazards safety rules.
• Exceptional communication skills in order to be able to understand and carry out work orders.
• Knowledge of Google related applications (mail, calendar, sheets, docs, drive, slides)
• Knowledge of building equipment and proper maintenance (floor machines, riders, extractors, etc.)
• Ability to work safely in an environment containing potentially hazardous electrical equipment, fumes, vapor, gases, and/or materials.
• Must have the ability to learn and understand audio-visual and computer equipment set-ups and sound checks.
• Must have the ability to perform minor maintenance on custodial equipment and building.
• Ability to understand and follow written and oral instructions.

Physical Demands

• Must be able to move/position/transport 60-100 lbs. occasionally.
• Must be able to lift/carry 35 - 50 lbs. regularly.
• Must be able to ascend/descend ladders.
• The worker must be physically able to perform all assigned duties and operate assigned equipment.
• Occasionally school activities may require earlier reporting or extension of scheduled work shift.
• The work is done inside a building but does involve some outside work, sometimes in inclement weather.
• Work involves the use of dangerous chemicals; some ladder work is required.

Special Conditions

• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
• Must be able to successfully pass a pre-employment background check.
• This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
• The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.

_________________________

SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce

In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.

Diversity Statement:

Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.

SOU Land Acknowledgement

We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together – who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (https://www.grandronde.org) and the Confederated Tribes of Siletz Indians (https://www.ctsi.nsn.us/) are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We [you may say I or the name of a program/department] encourage YOU to learn about the land you reside on, and to join us in advocating for the inherent sovereignty of Indigenous people.

Notice to Prospective Employees

Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU’s Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.

An electronic copy of the Annual Security Report (ASR)can be accessed at the following link:

https://inside.sou.edu/security/statistics.html. A physical copy of the ASR is available at no charge upon request. To request a copy please visit the Campus Public Safety Office at 382 Wightman Street, Ashland OR 97520. For more information call 541-552-6258, or email clerycoordinator@sou.edu.