"Evening Access Services Assistant"

Evening Access Services Assistant

Company: Boston College

Job Location: Chestnut Hill, 02467

Category: Libraries

Type: Full-Time

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

Job Description

The Evening Access Services Assistant processes Interlibrary Loan requests, using the library catalog, the integrated library system (ALMA), the interlibrary loan platform (ILLiad), scanners, and other related systems and software. The Assistant is responsible for performing all types of circulation-related tasks, including lending library materials, processing returns, placing holds, and creating guest accounts. Working evenings and weekends as part of a small team, the Assistant must interpret and communicate library policies clearly to ensure users receive consistent and accurate information.

The Assistant plays a key role in fostering a positive relationship between the library and its patrons. When emergencies involving facilities or user behavior occur, the Assistant serves as the primary point of contact for campus police and auxiliary services. The Assistant is responsible for closing both the Bapst and O'Neill Libraries in accordance with their specified hours.

SCHEDULE: 35-hour week, 12 months per year, permanent position.
HOURS:
Fall/Spring: Tuesday-Saturday - 2:00 pm - 10:00 pm
Summer: Tuesday - Thursday - 2:00 pm - 10:00 pm, Friday - Saturday: 9:00 am - 5:00 pm

Hiring Range: $22.06/hr to $27.58/hr. Pay rate commensurate with relevant experience.

Requirements

Required Qualifications:

• High School Diploma or equivalent
• Demonstrated commitment to customer service
• Excellent verbal and written communication skills
• Ability to work collaboratively in a team-based environment
• Ability to communicate with faculty, students, and staff

Preferred Qualifications:

• Bachelor's degree
• Familiarity with library organization, cataloging, and classification.

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay
• Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.