EVENT SALES MANAGER
KENNEDY-KING COLLEGE
Kennedy King College, located at 6301 S Halsted in Chicago's
Englewood neighborhood, embodies the commitment to academic
excellence and civic responsibility exemplified by its namesakes,
civil and human rights activists Robert F. Kennedy and Dr. Martin
Luther King, Jr. Kennedy-King College seeks an Events Sales Manager
to coordinate the marketing and rental of Kennedy-king campus
facilities including its auditorium, a multi-purpose room, a
Gymnasium, as well as other building spaces and resources. The
Events Sales Manager is responsible for achieving specific annual
sales and revenue goals. This role reports to the Office of the
President and performs related duties as assigned.
ESSENTIAL DUTIES
- Works collaboratively with Marketing in implementing strategies
to advertise and promote the rental of Conference Center facilities
to external organizations including profit and not-for-profit,
educational, civic, youth and social organizations.
Directs and oversees the services of campus janitorial,
engineering, IT support, and office support staff, and outside
vendors to schedule and facilitate events, in close collaboration
with the Director of Auxiliary Services and other campus
administrators.
Responds to inquiries and follows-up on sales leads, ensuring
exceptional customer service during each step of interaction with
clients and prospective clients with the goal of providing one-stop
shop service in meeting their needs for event space.
Meets with external clients to discuss event requirements,
providing information and walk-throughs of conference hall spaces,
meeting/presentation ready spaces, auditorium, and other resources
inclusive of catering services and space availability.
Provides information on the requirements and procedures for the
rental and use of campus facilities, availability of space, rental
and staffing fees, audio-visual and IT services, Washburne catering
services, and other available resources.
Assists external clients in using the facility rental web-based
support application to register and schedule events and the
facility rental or insurance on-line payment application site.
Reviews facilities request applications for compliance with
CCC’s facilities use policies, including submission and payment
deadlines, type of event, and availability of requested
date(s).
Schedules and confirms reservation requests with clients.
Monitors and ensures clients complete rental process by submitting
certificate of insurance and payment prior to event.
Works with clients to plan and carry out events, coordinating
the set-up and provision of additional resources (i.e. security,
audio-visual, food), and the operational logistics (i.e. parking,
deliveries) for the day of the event.
Provides event logistical support, including on-site event day
assistance and support as needed. Resolves problems and ensures
event(s) run smoothly.
Maintains and update records of all sales contacts with
prospective clients and agreements with clients using various
software including Excel.
Prepares sales and revenue generated reports for management
review.
QUALIFICATIONS
Education, Training and Experience
- A Bachelor’s degree from an accredited college or
university.
- Conference and event sales, planning, and operations experience
highly desirable.
- Demonstrated knowledge of best practices in event planning and
public relations, including event organization and production.
The following generally describes the Knowledge, Skills and
Abilities required to enter the job and/or be learned within a
short period of time to successfully perform the assigned
duties
Knowledge, Skills and Ability
- Knowledge and familiarity with technology/social medial and how
to leverage these media to effectively reach clients.
- Knowledge of event and room set-ups and audio-visual
set-ups.
- Knowledge of event planning standards.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills to interact and communicate
effectively and professionally.
- Excellent customer service skills.
- Strong organizational skills.
- Strong problem-solving skills.
- Ability to establish priorities, and work independently and as
part of a team.
- Ability to work within a culturally diverse environment.
- Ability to exercise tact and diplomacy in handling sensitive
situations.
Working Conditions
- General office environment.
- Travel to client locations is required.
Equipment
- Standard office equipment including personal computers and
peripheral equipment.
Physical Requirements
- Ability to operate computers and related equipment and
software.
Worker Characteristics
- Dependability – Demonstrate reliability, responsibility, and
dependability and fulfill obligations.
- Initiative – Demonstrate willingness to take on
responsibilities and job challenges.
- Customer Service Oriented – Demonstrate commitment to
delivering helpful, high-quality service and assistance to meet the
needs of customers.
- Attention to Detail – Requires being careful about detail and
thorough in completing work tasks.
The salary range is $56,057 - $70,000 per year. Offered salary
will be determined by the applicant's education, knowledge, skills
and abilities, as well as other factors such as internal
equity.
Benefits information is found at
https://www.ccc.edu/departments/Benefits/
Chicago residency is required for all full-time employees within
6 months of hire.
We are an equal opportunity and affirmative action
employer.
Thank you for your interest in City Colleges of
Chicago.
