"Events Logistics and Digital Assistant"

PRIMARY DETAIL

• Salary Package: From $78,954 per annum (HEW 4) plus 17% superannuation and annual leave loading
• Employment Type: Full-time (35 hours per week), continuing position
• Location: Macquarie University, Wallumattagal Campus, North Ryde

Join Macquarie University’s Events and Domestic Protocol (EDP) team within Group Marketing and help bring the Macquarie brand to life through standout events. From major institutional celebrations to high impact experiences, EDP delivers occasions that connect communities, recognise achievements and strengthen the University’s reputation. You’ll be part of a collaborative, supportive team creating events with a real impact across the University.

To support this work, we are looking for a highly organised and proactive Events Logistics and Digital Assistant to support the delivery of a wide range of events at Macquarie University.

Working within the Events and Domestic Protocol (EDP) team in Group Marketing, you will play a key role in coordinating event logistics while supporting the development and delivery of digital event assets and event technology solutions.

This is a hands-on and varied role suited to someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering smooth, professional event experiences.

About the Role

As an Events Logistics and Digital Assistant, you will provide operational, logistical and digital support across a wide range of university events and event-related activities.

Reporting to the Director, Events & Domestic Protocol, you will work closely with internal stakeholders, service providers and external suppliers to help ensure events are delivered efficiently, professionally and to a high standard.

This role offers a blend of event operations, logistics, equipment coordination, stakeholder support and digital event delivery, making it ideal for someone who enjoys variety and takes a practical, solutions-focused approach to their work.

Key responsibilities include:

• Providing operational and logistical support for assigned events and/or venue spaces to ensure smooth and timely delivery.
• Supporting the delivery of Flagship, Tier 1 and Tier 2 events, including providing onsite event assistance and coordinating casual support staff where required.
• Acting as a first point of contact for operational and logistical event matters, resolving issues where appropriate and escalating when needed.
• Assisting with the coordination, organisation and loan of event equipment, including delivery, collection, stocktake and storage support.
• Working closely with the EDP team, internal service providers and external suppliers to support event operations and administrative requirements.
• Assisting with the development, production and implementation of digital event assets and supporting stakeholders in the use of event technology solutions.
• Contributing to process improvement and the ongoing review of operational and logistical procedures to support efficient event delivery.
• Building strong collaborative relationships with internal and external stakeholders while maintaining a high level of service and professionalism.

Due to the nature of event delivery, some work outside normal business hours will be required from time to time.

About You

You are a highly organised, dependable and solutions-focused professional who enjoys working behind the scenes to make events run smoothly. You bring a practical and proactive approach to your work, with the ability to manage competing priorities, respond calmly to operational issues, and support both physical and digital aspects of event delivery. You are equally comfortable coordinating logistics, working with stakeholders and suppliers, supporting digital event tools, and rolling up your sleeves to assist with onsite delivery when needed.

Most importantly, you take pride in being reliable, detail-oriented and collaborative, and enjoy contributing to high-quality event experiences.

Selection Criteria

• A qualification or certificate in a relevant discipline and/or equivalent relevant experience.
• Knowledge of events logistics best practices and experience providing operational and logistical support for the successful delivery of events.
• Knowledge of Event Digital programs such as Events Air.
• Demonstrated ability to successfully prioritise and manage multiple tasks in a dynamic environment.
• Strong interpersonal and communication skills, with the ability to build and maintain effective working relationships with a range of stakeholders.
• A high level of organisation and attention to detail.
• Strong computer literacy, including confidence using the Microsoft Office Suite.

Desirable Criteria

• Tertiary qualification in hospitality management, marketing management, or a related discipline.
• Experience using event registration software, event apps, email marketing tools, desktop design and virtual event platforms in the delivery of physical and virtual events.

Other Specific Requirements

• A valid NSW driver’s licence.

How to Apply

To be considered for this position, please apply online and submit your CV and a cover Letter outlining how your experience aligns with the selection criteria above.

Applications Close: Sunday 19 April 2026 at 11:59 p.m. (AEST)

*** We reserve the right to progress or decline an application prior to the application closing date. We also reserve the right to close the advertisement early if a sufficient number of qualified applicants is received. ***

For enquiries about this role, please contact Samantha Hassan at samantha.hassan@mq.edu.au.

Why Join Us?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation in 1964, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the fabulous staff benefits on offer when you work at Macquarie University.

• Flexible work arrangements where applicable
• 17% superannuation
• Subsidised onsite parking options
• Extensive training and professional development opportunities
• Onsite childcare facilities
• Onsite vacation care during school holidays
• Discounted health insurance
• Subsidised membership at our Sport & Aquatic Centre
• Access to our Employee Assistance Program
• Convenient onsite GP, imaging and physiotherapy services