Exam Board Manager

Kaplan Open Learning

Location: Remote working with opportunity to access central Leeds office

Working pattern: Full Time, 37.5 hours per week

Contract Type: Fixed Term Contract, ending July 2027

Number of roles:1

We are looking for a Exam Board Manager to join our team.

Summary of Role

The Exam Board Manager is responsible for the strategic coordination, delivery, and continuous improvement of all Board of Examiners processes. This includes oversight of regulatory compliance, quality assurance, and the operational frameworks for our partner Universities. The team provides support, advice and guidance in relation to a range of administrative processes including academic regulations, Board of Examiners procedures, academic integrity and extenuating circumstances.

A detailed job description can be viewed here.

What you’ll bring to the role

Essential

• A first degree
• Experience of working in an academic administrative role in higher education.
• Experience of interpreting and explaining complex policies and procedures.
• Ability to communicate with staff at all levels to provide advice and guidance on quality assurance policies and procedures.
• Strong interpersonal skills, comfortable liaising with staff at all levels.
• Excellent IT skills, primarily Word, Excel, Powerpoint and online meeting software such as Zoom and Microsoft Teams.
• Excellent organisational skills with attention to detail and ability to follow processes.

Desirable

• Experience of dealing with higher education administration procedures related to the Board of Examiners.
• Experience of problem solving in an educational environment.
• Experience of servicing Committees and Boards.
• Experience of line management.
• Advanced Excel skills such as use of formulas, pivot tables and V lookup.

What we do

Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.

Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*
• Big discounts on Kaplan courses for you and your family
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

Please apply with CV and cover letter (via the 'Apply' button above) no later than Wednesday 4th March 2026. In your cover letter please answer the following questions as part of your application to help us understand how your experience relates to this role:

• What is your experience of academic administration in higher education? (100 words maximum)
• Why do you want to work for a provider of online higher education? (100 words maximum)

Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.