Examination Support Officer

Examination Support Officer

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Job no: 539494
Work type: Full Time
Location: Sydney, NSW
Categories: Student Services

• One of Australia’s leading research & teaching universities
• Vibrant campus life with a strong sense of community & inclusion
• Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The School of Mathematics and Statistics delivers a large and diverse teaching program across undergraduate and postgraduate coursework, with assessments conducted in a range of formats including written examinations and computer-based tests. Ensuring these assessments are conducted fairly, securely, and efficiently is essential to maintaining academic standards and a positive student experience.

The Invigilator plays a critical operational role in the delivery of invigilated assessments, including computer-based laboratory exams and pen-and-paper examinations. Acting as the on-site invigilator, the role is responsible for the smooth, fair, and consistent running of assessment sessions in accordance with university policy, School procedures, and course-specific requirements.

Working closely with the Project and Teaching Support Officers (Examinations and Assessment) and in close coordination with the Exam Coordinators and technical support staff, the Invigilator supervises casual invigilators, responds to incidents, and serves as an escalation point during the assessment session.

The role requires sound judgement, calm decision-making under pressure, strong organisational skills, and a detailed understanding of invigilation procedures and academic integrity requirements. The invigilator does not provide academic assistance or interpret exam content but ensures that established rules are applied consistently and that any issues are documented and escalated appropriately.

NOTE: THERE ARE x2 ROLES AVAILABLE.

About the role

• $88K - $100K plus 17% Superannuation and annual leave loading
• Fixed Term – 2 years
• Full-time (35 hours per week)

The role reports to the School Manager and has no direct reports.

Specific responsibilities for this role include:

• Coordinate and invigilate large-scale computer-based and pen-and-paper assessments, including venue setup, session monitoring, and pack-up, in accordance with established procedures.
• Maintain a calm, orderly, safe, and professional assessment environment.
• Manage student entry, identity checks, attendance processes, and seating arrangements.
• Provide guidance to casual invigilators, allocate tasks where required, and act as a point of escalation during assessment sessions.
• Respond to operational, technical, and student-related issues during assessments, escalating to technical staff, Exam Supervisors, or the course convenor as required.
• Apply School and University procedures consistently, including processes relating to suspected academic misconduct.
• Liaise with the course convenor or nominated academic contact for decisions not covered by established procedures.
• Document incidents and complete post-assessment reporting accurately and in a timely manner.
• Maintain confidentiality and security of assessment materials, student information, and exam processes.
• Respond to student enquiries, including approved rescheduling and general administrative matters.
• Monitor computer labs and other assessment venues when not in use for examinations to ensure facilities remain secure and operational.
• Maintain and update forms, records, and related documentation as directed.
• Support Exam Supervisors and Course Convenors with assessment arrangements, including room bookings, printing, and preparation of materials and venues.
• Act in accordance with the UNSW Code of Conduct.
• Demonstrate professionalism, impartiality, and respect in all interactions.
• Follow all health and safety requirements.
• Contribute to a fair, consistent, and supportive assessment environment for students.
• On-site presence is required for the full duration of assigned assessment sessions.
• Align with and actively demonstrate the Code of Conduct and Values
• Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

About the successful applicant
(Selection Criteria)

To be successful in this role you will have:

• Demonstrated ability to coordinate small teams and support the supervision of large student cohorts.
• Strong organisational skills, accuracy, and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to remain calm, professional, and decisive under pressure.
• Sound judgement and a clear understanding of professional boundaries.
• Familiarity with academic integrity principles, incident reporting, and procedural compliance.
• Confidence using standard digital tools and assessment systems.
• Experience with computer-based assessments, identity verification, and venue-based operations is desirable.
• Ability to work in person across exam setup, supervision, and operational support activities.
• Capacity to work occasional hours outside standard business hours, including evenings and Saturdays.
• Willingness to learn relevant IT systems used for lab-based assessments.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

You should systematically address the selection criteria listed within the position description in your application.

For informal queries, please see the below contact details.

Otherwise, please apply online - applications will not be accepted if sent directly to the contact listed.

Contact: Josef Dick
E: josef.dick@unsw.edu.au

Applications close: May 13th, 2026

Position Description