"Facilities Manager"

Job Description

The Harvard Law School Facilities Management Office oversees the operation and maintenance of approximately 1.2 million gross square feet of academic and residential buildings, supporting the School's mission to provide an exceptional environment for learning and research. The Facilities Manager plays a critical role in both strategic and hands-on operational leadership, ensuring the seamless coordination and quality of services across campus. This position is responsible for maintaining high standards of quality, safety, and efficiency, while driving process improvement and assisting with sustainability initiatives. Outstanding interpersonal skills and proven ability to work effectively with, supervise, and develop employees at all levels are essential for success in this role.

Reporting to the Director of Facilities Management, the facilities manager provides operational oversight for all facilities maintenance activities and supervises both internal and external service providers. This role oversees complex work order streams, supports capital and operating projects, and serves as the primary point of contact for food service equipment support. The ideal candidate will demonstrate strong mechanical understanding, superior organizational skills, and proven experience managing facilities operations and teams in a dynamic environment.

• Oversee day-to-day campus facilities operations, ensuring efficiency and compliance with facility standards.
• Manage maintenance and preventive maintenance programs, including conducting routine inspections and asset management.
• Plan, prioritize, and coordinate all work requests and repairs, maintaining clear communication with building occupants.
• Manage repair, maintenance, and replacement of dining and food service equipment. This includes all Grease management.
• Develop and implement strategies, SOPs, and maintenance initiatives for continuous facility improvement.
• Administer the campus work order system, monitor service request resolution, and generate management reports.
• Analyze service data, track progress, and manage vendor contracts to ensure quality and compliance.
• Oversee furniture procurement and installation, and support classroom operations that may include accessible accommodations.
• Contribute to annual budgeting, monitor expenses, and drive cost-effective solutions for operations.
• Supervise and mentor internal staff and external vendors, supporting a positive, responsive facilities team.
• Other duties as assigned.

Working Conditions:

This position works on campus in Cambridge, MA. Must be available during HLS peak times such as: holiday breaks, residence hall move-in/move-out dates, commencement, and the start of classes each semester. This position is designated with Critical/Essential Status for Harvard Law School (HLS), on-call 24/7/365, and expected to report to campus when needed during emergency situations and severe weather.

Physical Requirements:

• Must be able to perform all duties in a facilities environment that includes exposure to loud noises, temperature extremes, inclement weather conditions, airborne particles, vibration, hazardous materials, stairs, ladders, confined spaces, etc.
• Requires ascending/descending multiple flights of stairs, moving, constantly repositioning oneself, etc., working from ladders, scaffolds, high lifts;
• Moving and transporting objects weighing up to 65 pounds; occasionally assist with moving furniture.
• Required to wear personal protective equipment and clothing when appropriate.

Qualifications

Basic Qualifications:

Bachelor's degree required or equivalent experience. Five or more years of related experience with progressive responsibility in facilities operations and management, engineering or a related field.

Additional Qualifications and Skills:

• Supervisory experience helpful.
• Experience working within a higher education, institutional, or similarly complex environment.
• Direct experience with computerized maintenance management systems (CMMS), such as ServiceNow, and proficiency with Microsoft Office Suite or similar software platforms.
• Demonstrated success managing building systems upgrades, renovations, or minor capital projects.
• Knowledge of HVAC, electrical, plumbing, and mechanical systems, with hands-on experience leading preventive maintenance programs, sustainability, energy efficiency, and green building practices; LEED accreditation is a plus.
• Familiarity with regulatory standards and compliance (OSHA, ADA, local building codes).
• Strong ability to build partnerships and work collaboratively with diverse stakeholders (faculty, students, staff, external vendors).
• Excellent written and verbal communication skills, including experience preparing reports and delivering presentations to senior leadership.
• Ability to adapt to rapidly changing priorities and operational challenges.

Certificates and Licenses:

Certification(s) such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent a plus.

Additional Information

Standard Hours/Schedule: Full time

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Education, Criminal

Other Information: All offers are made by HLS Human Resources

Work Format Details: This position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges: This position is salary grade level 057. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits: Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: Generous paid time off including parental leave, Medical, dental, and vision health insurance coverage starting on day one, Retirement plans with university contributions, Wellbeing and mental health resources, Support for families and caregivers, Professional development opportunities including tuition assistance and reimbursement, Commuter benefits, discounts and campus perks. Learn more about these and additional benefits on our Benefits & Wellbeing Page.