Facilities Security Technician

Definition

The West Valley-Mission Community College District Police Department is seeking a talented individual to fill the position of Facilities Security Technician.

The successful candidate will perform skilled duties related to the development, installation, maintenance, and repair of Facilities Security hardware and software systems, including door and lock hardware, and access control, lockdown, alarm, and security camera systems. Under the direction of the Director, Community Services, this position will help to ensure that the district’s facilities are safe and accessible to the community, and properly secured whenever necessary.

Comprised of two colleges, West Valley College and Mission College, we are located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate our two colleges for our friendly staff and supportive atmosphere.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.

Assignment

100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of July 2026. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Operations & Support Services Employee Unit.

Work Location: West Valley College, Saratoga, CA OR Mission College, Santa Clara, CA

Salary and Benefits

Anticipated Hiring Range:

• $9,855.75 – $10,785.50 monthly (WVMCEA Salary Schedule, Range 72, Steps A-C).

Benefits include:

• Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
• Employer-paid long term disability for employee.
• Employer-provided life insurance.
• 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
• 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually.
• 12 days sick leave accrued annually.
• Personal necessity leave and personal business leave.
• Educational growth incentive program from $45 to $225 monthly.
• $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service.
• CalPERS retirement.
• Position is union affiliated.

Minimum Qualifications

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

• Education: Equivalent to completion of the twelfth grade, supplemented by college level courses in the locksmith trade or another related field.
• Experience: Two years of responsible locksmithing experience. Some experience in technology systems related to lock and other facilities security systems is desirable.

AND

Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

Desired Qualifications

The ideal candidate will also demonstrate the following desired qualification:

• Experience installing, maintaining, and/or repairing one or more of the following system types: access control, lockdown, alarm and camera.

Knowledge and Abilities

Knowledge of:

• Principles and practices of the locksmith and door maintenance trades.
• Hardware and basic software related to facilities security systems.
• Methods, tools, and techniques of testing, troubleshooting, problem solving, and maintenance of hardware and software related to facilities security systems.
• Basic operational characteristics of technology related to facilities security systems.
• Principles and practices of producing effective project and technical documentation.

Ability to:

• Evaluate facilities conditions to identify facilities-based security and safety vulnerabilities and threats; within assigned area of responsibility, implement solutions to address or mitigate vulnerabilities and threats.
• Install, configure, maintain, repair and modify a variety of hardware, electronics, computer equipment, software, communications equipment, servers, peripheral equipment and related systems.
• Analyze, diagnose and repair malfunctions in both hardware and software systems.
• Intermittently, review and evaluate documents related to department operations; observe, identify and problem solve operations and procedures; understand, interpret explain, and propose policies and procedures; explain operations and problem solve issues for the public and with staff.
• Work closely with public safety personnel on both emergency and non-emergency activities, incidents, or investigations; ensure appropriate data and information security, and confidentiality at all times.
• On a continuous basis, sit at a desk for long periods of time.
• Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment; perform simple grasping and fine manipulation; use telephone and write or use keyboard to communicate through written means; and lift or carry weight of 50 pounds or less.
• Learn to troubleshoot problems related to facilities security and communication systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions.
• Learn to install, maintain, repair and modify a variety of computer equipment, software, and electronic equipment and systems related to facilities security.
• Learn and apply concepts of Crime Prevention Through Environmental Design.
• Communicate technical issues to individuals with varying degrees of information technology knowledge.
• Write procedures and documentation for problems, solutions and standards.
• Read, comprehend, and retain technical information related to area of assignment.
• Track service requests and trouble reports and ensure problems are resolved.
• Organize and manage multiple priorities and perform a variety of work assignments.
• Provide on-call service, when assigned, during off hours, evenings, weekends and holidays.
• Use sound judgment in recognizing scope of authority.
• Operate and use modern office equipment including computers and applicable software.
• Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
• Utilize appropriate safety procedures and practices for assigned duties.
• Communicate effectively orally and in writing.
• Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.
• Establish and maintain effective, cooperative, and collaborative working relationships with others.
• Pass a detailed police department background investigation for non-sworn personnel including but not limited to: Criminal history, driving record, employment and education verification, financial background, and personal references.

Examples of Duties and Responsibilities

Duties may include, but are not limited to, the following:

• Configure, operate, monitor, and maintain facilities security systems including access control, alarm, lockdown, security camera, and physical key.
• Program limited software-based events or permissions including door schedules and access permissions.
• Troubleshoot and solve hardware problems; assist in the troubleshooting of software problems; coordinate and provide technical support over the telephone, through email, remotely and/or in person to district personnel or vendors.
• Research, evaluate, and recommend new facilities security technology, hardware, software and systems; meet with vendors to design and develop hardware and software specifications, solutions and strategies.
• Develop and maintain key lock databases, systems, and hierarchies for new and existing buildings; maintain detailed records, databases, and inventories.
• Perform a wide variety of installation and repair duties in the hardware/locksmith trade; troubleshoot, repair, replace, adjust, rebuild and install a wide variety of hardware including door locks and cores, door closures, hinges, panic hardware, latches, pulls, proximity readers, keypads, control boards, and power supplies. Re-key individual locks and complete building lock systems.
• Assist in the management of security video systems; maintain related hardware and facilitate video review and preservation.
• Ensure that new and upgraded systems work effectively with current systems and programs; determine and document proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency.
• Provide technical and functional oversight of vendors, contract staff and/or students during the construction, maintenance and implementation of assigned projects.
• Respond to immediate safety and/or operational concerns; inform management of existing or potential problems; maintain problem logs; communicate with higher-level staff regarding documentation, testing and scheduling concerns; communicate installation and/or testing problems to users and keep them apprised of schedule changes.
• Organize, review and track work order requests; maintain appropriate maintenance records and reports.
• Build and maintain positive working relationships with co-workers, other district employees, and the public using principles of good customer service.
• Foster an environment that embraces diversity, integrity, trust, and respect.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Perform related duties as assigned.