Facilities Service Technician II

Job Description

JOB SUMMARY

The Facilities Service Technician II under moderate supervision of the Director, Maintenance, performs intermediate-level work in the installation, maintenance, and service of building operating systems; including, but not limited to electrical, HVAC, plumbing, mechanical and structural systems.

ESSENTIAL FUNCTIONS

• Respond to Facility Service Work Orders/Requests received from building occupants; including, but not limited to electrical, HVAC, plumbing, mechanical and structural systems service calls.
• Complete complex repairs and in-depth preventive maintenance in a primary area of facilities operations and maintenance as well as other facility maintenance services as assigned.
• Interpret compliance requirements and ensure standardization of work.
• Identify opportunities for process/system improvements and implements them as they are approved.
• Take and log readings from critical equipment and take appropriate corrective action before system outage occurs.
• Interpret blueprints and schematic drawings or oral/written instructions to assure accurate completion of work.
• Troubleshoot fire/life/safety, security and other building infrastructure systems and take corrective action as needed.
• Utilize tools and equipment which are sophisticated in nature and maintain tools in calibrated/adjusted state; while keeping work areas clean and orderly.
• Use required personal protective equipment while completing all work requests.
• Observe and comply with all safety policies.
• Complete all required paperwork timely and accurately.
• Serve as primary technical resource in area of expertise.
• Collaborate with team members and completes all facility team-based goals.
• Serve as team lead of the Facilities Service Technician personnel as directed.
• Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

• Associate degree required
• 4 years of relevant work experience may be substituted in lieu of degree
• Minimum 5 years work experience in a defined craft required
• Minimum 5 years work experience in the operations and maintenance of facility systems required
• Strong understanding of preventive and predictive maintenance (PM) tasks preferred

Licensing & Certification

• Valid Texas Driver License and meet HCCs minimum insurance standards to obtain approved driving status

Special Skills

• Facilities Management Software
• Computer Aided Design and Drafting Software
• Knowledge of contractual agreements
• Analyze complex information
• Strong customer service skills
• Excellent math skills
• Knowledge of OSHA and EPA regulations
• Supply employee owned tools commonly required to complete daily maintenance responsibilities and duties
• Able to work on project work with minimal supervision
• Able to read and write English, distinguish between colors, and work from elevated heights (ladders, scaffolding, etc.)
• Able to organize data in a clear and logical manner for reporting purposes
• Basic knowledge of construction processes and techniques
• Able to read and interpret plans, shop drawings and specifications
• Able to lift 80 pounds in the work environment and carry it 50 yards
• Able and willing to work in extreme temperature and other weather conditions when working outdoors
• Able and willing to work an on-call rotation
• Able and willing to travel to various campuses and offsite locations on a regular basis
• Able to work under pressure; may have to work outside normal business hours (i.e. varying shifts, weekends and holidays) as needed

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215