Faculty Office Administrator

Job Description:

Te Kaupeka Toi Tangata | Faculty of Arts
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• 5 weeks annual leave +5 days university holidays
• Professional development opportunities
• Generous superannuation provisions (up to 6.75% employer contribution)
• Salary - $67,843 - $82,125
• Permanent position (19–30 hours per week | 0.5 – 0.8 FTE, negotiable)

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Tautāwhi? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

We are seeking an experienced and highly organised administrator to join the Faculty of Arts as a Faculty Office Administrator. This role is the first point of contact for students, staff, and visitors and plays a key role in ensuring the smooth day-to-day operation of the Faculty Office.

You will provide frontline reception and administrative support, assist with student enquiries, support academic staff and Deans, and coordinate a range of office and operational activities. This role requires someone who can confidently manage competing priorities while delivering professional and responsive customer service.

Key responsibilities include:

• Providing professional reception and enquiry support for students, staff, and visitors
• Triaging student enquiries and providing initial academic and procedural advice
• Managing shared faculty email inboxes and telephone enquiries
• Coordinating meetings, room bookings, agendas, and minute taking
• Supporting student administration processes and maintaining accurate records
• Providing administrative support to the Deans, Student Advisors, and academic staff
• Assisting with Faculty events, office coordination, and general administration support

Mōu | Who You Are

This role will suit an experienced administrator who enjoys working in a highly service-oriented environment and can confidently balance frontline engagement with detailed administrative responsibilities.

You will bring a calm, professional, and proactive approach, with the ability to manage multiple priorities while maintaining exceptional attention to detail and strong interpersonal relationships.

You will also be able to demonstrate experience in:

• At least 4 years’ administration and reception experience within a medium to large organisation
• Strong customer service and stakeholder relationship skills
• Excellent organisation, time management, and attention to detail
• Confidence using Microsoft Office and database systems
• Strong written and verbal communication skills
• The ability to work effectively in a busy environment with changing priorities
• A collaborative, professional, and proactive approach
• Previous experience within a tertiary environment or familiarity with university systems would be advantageous
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Mahi Ngātahi | Who You Will Work With

You will work closely with the Academic Services Manager, Deans, Student Advisors, academic staff, and professional services teams across the Faculty of Arts. This role plays a critical part in ensuring students and visitors receive a positive and professional experience while supporting the effective operation of the Faculty Office.

Ngā Painga o UC | Why UC

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

UC’s Benefits approach is shaped by Ngā Uara | Our Values Whanaungatanga, Tiakitanga, and Manaakitanga. They are designed to be relevant, support and inspire our people, they include:

• 5 weeks annual leave +5 days university holidays
• UC Parental Leave (up to 9 weeks paid) + 26 weeks Government paid parental leave and onsite childcare facility
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangements
• professional development and study opportunities
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• on-campus staff discounts including UC RecCentre
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 18 May 2026 (midnight, NZ time)
*Please note, applications will be reviewed as they are received, and interviews may take place before the close date.*

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

Job Details

Reference #	31543
Posted on	08 May 2026
Closes on	18 May 2026 23:55
Location(s)	Christchurch
Expertise	Administration
Job level(s)	Experienced
Work type(s)	Continuing (Permanent) part-time