Academic ConnectFinancial Aid Counselor
Location: Baltimore, Maryland
Categories: Staff/Administrative
Internal Number: 8495
Duties & Responsibilities:
Morgan State University is the largest historically black college (HBCU) in Baltimore, Maryland and is Maryland's designated public urban university. Our University offers a dynamic and vibrant environment that encourages a culture of contribution and collaboration. We are always looking to expand our network of professionals who are committed to excellence and strive to provide the best environment for our students.
Categories: Staff/Administrative
Internal Number: 8495
Duties & Responsibilities:
- Assist with the administration of federal and state aid programs Award and adjust financial aid in accordance with federal regulations and institutional policy.
- Provide accurate and confidential financial aid counseling and guidance to students, prospective students, and parents.
- Review federal tax transcripts and other confidential financial documents to determine financial need and eligibility for federal, state, and institutional programs.
- Perform federal verification, resolve conflicting information, exercise professional judgment, and review appeals
- Review students' Satisfactory Academic Progress and perform degree audits in accordance with federal regulations and institutional policy.
- Demonstrated knowledge of Title IV
- Must have strong customer service skills and be able to work effectively in a culturally diverse environment.
- Provide flexible, responsive, and high-quality service to students, the community, and staff, while maintaining a high degree of confidentiality.
- Participate in new student orientations, open houses, financial aid nights, and other related events both on and off-campus.
- Work actively with other areas of the college to ensure a spirit of college-wide collaboration, collegiality, civility, and teamwork.
- Serves as liaison for office functions, programs, and services, internal and external to the University; attends open houses and orientations; manages Incoming calls, e-mail messages, and follow-up procedures applicable to assigned student groups.
Morgan State University is the largest historically black college (HBCU) in Baltimore, Maryland and is Maryland's designated public urban university. Our University offers a dynamic and vibrant environment that encourages a culture of contribution and collaboration. We are always looking to expand our network of professionals who are committed to excellence and strive to provide the best environment for our students.
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