Financial Aid Technician

Agency: Rappahannock Community College

Location: Richmond County - 159

FLSA: Nonexempt

Hiring Range: The anticipated hiring range is between $40,000 and $46,000, commensurate with experience.

Full Time or Part Time: Full Time

Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC's annualized enrollment of 3,259 credit students in 2023-2024 and over 800 workforce and community development students are supported by over 120 full-time employees and 200 part-time/adjunct employees across two main campuses and four satellite sites.

RCC is a two-campus institution serving a rural and diverse 12-county area in the Chesapeake Bay region of Virginia, whose mission is to provide inclusive access to exceptional training and educational opportunities meeting the community's needs and preparing individuals for success as learners, employees, and citizens.

Are you someone who wants to help students achieve their educational and professional dreams?

RCC invites you to apply for our Financial Aid Technician position. This is a full-time, classified position with an excellent benefits package. The anticipated hiring range is between $40,000 and $46,000, commensurate with experience. This position will be located on the Warsaw Campus.

The College desires candidates with a commitment to the community college mission. The successful candidate will be committed to academic excellence, continuous improvement through professional development, and creating a collegial environment of civility, collaboration and open communication. The College strives for staff with expertise in best practices and innovative strategies that support teaching and learning and who are well connected to the communities we serve.

Reporting to the Financial Aid Coordinator, the Financial Aid Technician creates and maintains financial aid records and completes accurate reports. This position also assists students and staff with the financial aid process, including providing guidance, answering questions and conducting research. The incumbent informs prospective and current students, parents, and local area high schools of the availability, eligibility requirements and application process for all financial aid and Veterans Affairs programs. The Financial Aid Technician processes financial aid awards and makes student award recommendations to the Financial Aid Coordinator based upon specific program criteria for federal and state grants, scholarships, and emergency student aid.

Minimum Qualifications:

• Ability to meet and assist the public, ability to monitor satisfactory academic progress as well as to counsel and advise students.
• Ability to organize and monitor student awards and verification documents and keep meticulous records.
• Experience in an office or educational setting, which involves decision making within specific policy and procedural guidelines.
• Strong computer skills, including Microsoft Office.
• Ability to work independently.
• Ability to deliver excellent customer service to internal and external customers in a fast-paced environment.

Additional Considerations:

• Knowledge of the financial aid delivery system and the institutions policies/procedures.
• Ability to handle financial aid budgets and need calculations.
• Knowledge and skills using PeopleSoft SIS system and queries.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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