Financial Aid Training Coordinator, Financial Aid Operations

Financial Aid Training Coordinator, Financial Aid Operations

Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 15251
Full/Part Time: Full Time

Position Information

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.

Salary Range: Up to a maximum of $60,918 annualized, commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will be accepted through 11:59 PM CDT on 4/30/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials:

• Resume is required
• Cover Letter is required

Job Details

Job Summary

The Financial Aid Training Coordinator develops, coordinates, and executes financial aid and scholarships training for current financial aid and scholarships staff, and new hires to Financial Aid and Scholarships and One Stop Enrollment Center. This role conducts periodic training for admissions recruiters and One Stop Enrollment. This position researches Title IV, state and institutional policies and regulations with a demonstrated ability to cater to multiple learning styles is essential. The Financial Aid Training Coordinator executes training in person primarily, but occasionally remotely or via recording. Comfort with public speaking is essential, as is collaboration with the financial aid and scholarships management team to ensure up-to-date information. This role establishes a repeatable curriculum and a yearly training calendar, along with staying abreast of industry and legislative updates.

Core Responsibilities

1. Develops new hire training material and updates on a regular basis to ensure the accuracy of financial aid and scholarship information.
2. Coordinates planning, scheduling, and facilities for training, and executes training curriculum for both new hires and continuing professional development for staff already within financial aid and scholarships.
3. Evaluates the efficacy of training, and shares evaluation scores of new hires with supervisors.
4. Assesses needs for different training topics and develops an annual calendar for the continued education of financial aid and scholarship staff.
5. Attends occasional state, regional, and/or national conferences and disseminates information learned.
6. Performs other duties as assigned.

Required Qualifications

• Bachelor's Degree in a related field.
• At the department's discretion, a Master's degree may be substituted for two (2) years of experience.
• Three (3) years of related work experience.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Preferred Qualifications

• Experience in higher education, enrollment management.
• Experience in financial aid.
• Experience with Ellucian Banner.
• Experience with creation and delivery of teaching/training materials.
• Experience with learning management system (ex. Canvas, BlackBoard).

Knowledge, Skills, and Abilities

• Research, decipher meaning, and interpret regulations.
• Communication Technologies.
• Group and individual presentation and meeting facilitation skills.
• Verbal and Written Communication.
• Multi-tasking skills, ability to prioritize.
• Agility, flexibility skill and the ability to work cooperatively with others in a dynamic environment.
• Problem solving.
• Customer Service.

Working Conditions

• Office Environment. Ability to travel to and from meetings, training sessions, or other business-related events. After-hours and weekend work is required on an occasional basis.

Physical Demands

• Sedentary work; sitting most of the time. Jobs are sedentary; if walking and standing are required, only occasionally. Exerts up to 10 lbs. of force occasionally.

This position will work primarily on campus. Travel and parking expenses are the employee's responsibility.

This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.