"Financial Counsellor"

locations

Bedford Park / Kaurna Country

time type

Full time

posted on

Posted Today

job requisition id

JR0000015751

Position Details

• 12 months fixed term | Full or Part time (0.8)
• Higher Education Officer Level 6 | $92,287 - $98,398 p.a. + 17% Super
• Location: Bedford Park / Kaurna Country
• View Position Description

About the Role

As a Financial Counsellor with Flinders University Student Association, you’ll play a pivotal role in supporting students who are navigating financial stress, unexpected hardship, and often complex personal circumstances. You’ll deliver a high‑quality, confidential financial counselling service that equips students with the knowledge, confidence, and skills to manage their finances.

The role includes the administration of student loans, grants, and emergency financial assistance. You’ll also have opportunities to create meaningful change across the University community by contributing to financial literacy initiatives delivering education workshops, and strengthening referral pathways to ensure students can easily access support.

This can be a hugely rewarding role as you assist our students who have poor financial skills and are struggling. Your work will make a genuine difference to students’ lives, often at the moments they need it most.

About You

You are someone who brings empathy, professionalism, and a strong commitment to social justice to everything you do. You hold (or are working toward) a Diploma of Financial Counselling/ Diploma of Community Services (Financial Counselling) along with associate or full membership with SA Financial Counsellors Association (SAFCA). You understand the importance of providing advice that is ethical, impartial, and centred on the needs of students.

You have demonstrated experience in case management and advocacy, and you’re confident communicating with a broad range of stakeholders—including creditors, external agencies and students and staff. You bring experience delivering financial literacy initiatives, welfare programs, or community education activities that empower clients to make informed financial decisions.

Your strong negotiation skills, sound judgement, and practical problem‑solving abilities enable you to support students through challenging situations with clarity and care.

You enjoy working both independently and collaboratively, and you approach each interaction with curiosity, respect, and a genuine desire to empower others.

To learn more about key responsibilities and capabilities, please view the Position Description

About Flinders University Student Association (FUSA)

FUSA represents the rights and interests of Flinders University students. We are governed by an elected Student Council which directs the priorities of FUSA each year with the support of dedicated staff. We provide a welcoming and lively student experience that focuses on campus culture, giving support to students in need, and facilitating opportunities for students to be a part of the wider University community. Our services include; supporting student representation across university colleges, a wide range of events and activities for students, administration of a large clubs program, student media, financial counselling, and advocacy on behalf of students regarding academic difficulties.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

So, why work at Flinders?

• 17% Superannuation + salary packaging options.
• Flexible working arrangements.
• Our commitment to wellbeing through our Thriving@Flinders initiative.
• Wide range of professional development activities and services, including exclusive staff study offers. 
• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards. 
• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia). 

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

• Please see here for our Reconciliation Action Plan
• Please see here for our Indigenous Workforce Strategy

Prescribed Conditions for Employment

• A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required by Flinders University before the successful applicant can commence in this position. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role. 
• In addition, it is a requirement of this position that the incumbent maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA).

How to Apply and Information

• You are required to submit 3 documents - a resume, cover letter and a Suitability Statement of no more than 3 pages, addressing the below four Key Position Capabilities of the position description.
• ​Some case management experience delivering a responsive and high-quality financial counselling service.
• Demonstrated experience in providing advocacy support for a client group; or an equivalent combination of relevant experience and/or education/training.
• Well-developed written communication skills, including the ability to communicate in a professional manner with creditors, external agencies, students and staff, and prepare submissions and reports.
• Proven ability to use initiative, set priorities, and manage complex workflows and competing priorities.
• For more information regarding this position, please contact Ben Smith.

Please note, late applications and applications sent via agencies will not be accepted.

Certification

Applications to be submitted before 10.00pm:

10 Mar 2026

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.