"Food Service Associate Manager"

Food Service Associate Manager

Posted: 27-Feb-26

Location: Pullman, Washington

Type: Full-time

Categories: Food Services/Hospitality/Events, Staff/Administrative

Internal Number: 6963054

Online applications must be received before 11:59pm on: March 8, 2026

Available Title(s): 1246-YN_ADMINPRO - Food Service Associate Manager

Business Title: Food Service Associate Manager

Employee Type: Admin. Professional

Position Details:

The Opportunity:

As a Food Service Associate Manager, you will support the mission of Student Affairs. Under the administrative direction of General Manager of the Global Scholars Hall, the Associate Manager position is regularly required to work independently providing leadership and supervision of daily operations at Einstein Bagel and The Market on Cougar Way ensuring high quality delivery of food and service delivery.

With annual gross sales of $4.1 million, The Market on Cougar Way and Einstein Bagels serve 1500-1800 residential students and the broader campus community, providing over 13,000 meals and snacks weekly.

This position is responsible for hiring, training, scheduling, and performance management of 70-85 student staff, fostering student development and operational excellence.

This position leads daily operations including customer service, cashiering, maintaining food safety, sanitation standards, product procurement and inventory, while cultivating a positive and inclusive workplace culture.

To support WSU's ability to attract talent in a competitive job market, this recruitment has been approved for a hiring incentive payment of up to $3,000.00. More information regarding the hiring incentive payment program can be located on the HRS website.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $4,508.70 - $6,763.06 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• A Bachelor's degree in hotel and restaurant administration, institutional management, business administration or closely related field and two (2) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.
• Previous experience supervising multi-unit operations that reflect operational depth and breadth in scope and concept.
• Strong leadership skills, organizational abilities, and supervisory experience are a must for this position.
• Experience developing and maintaining operational policies and procedures.
• Experience administering budgets, monitoring expenses, ensuring equipment maintenance and maintaining inventories.
• Must possess a Washington State Food Handler's Permit or be able to obtain within 14 days of employment.
• Must be able to work a flexible schedule including evenings and weekends.

Preferred Qualifications:

• Experience with Point of Sale systems and associated reporting tools.
• Experience with web-based scheduling software.
• Experience in market environment.
• Experience with menu and inventory management software.
• Excellent communication and customer service skills.
• Experience managing bargaining unit employees.
• Strong demonstrated computer knowledge.
• Experience with food cost control.
• Experience with labor cost control.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department/College/Area/Campus - dining.wsu.edu

Area/College: Student Affairs

Department Name: Dining Services

Location: Pullman, WA

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1. Resume
2. Cover Letter

External candidates, upload all documents in the 'Application Document' section of your application.

Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.