FT Support - Conference Services Support - Downtown Campus

Bargaining Unit: ASP To view the applicable labor contract, visit the Labor Relations web site . For information about the benefits offered, please visit the Benefits web site . Job Summary: The Conference Services Support for the Downtown Campus is responsible for providing information and guidance to internal and external customers on Lansing Community College’s Conference Services Standard Operation Procedure (SOP). This position will also communicate the department’s Star Standard Event requirements, Auxiliary Program Graduations and Student Recognition Events with clarity and confidence. The Conference Services Support reports to the Conference Services Coordinator – Downtown Campus and may have work directed by other Conference Services leadership, as needed. In addition, this position will support planning and organizing events by submitting work requests, scheduling appointments, and streamlining event logistics with multiple deadlines from various departments. This position will also provide clerical support including office support, event details, catering quotes, billing events, and identifying and resolving issues. The Conference Services Support position requires a flexible schedule to include early mornings, late evenings, holidays, and/or weekends, as well as, on other LCC Campuses. Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community. LCC policy requires all LCC employees to be residents of the State of Michigan and to perform all work (with limited exceptions) within the State of Michigan. Final candidates will be subject to a criminal background check as part of the employment process. Required Qualifications: Associate’s Degree or equivalent combination of education and related work experience. Demonstrated customer service experience. Demonstrated experience in all Microsoft Office (Word, Excel, PowerPoint, Microsoft Publisher, Outlook) products. Available to work a flexible schedule including early mornings, evenings, holidays and/or weekends as dictated by the event schedule. Preferred Qualifications: Experience in event planning and/or project management. Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html .