Graduate & Professionals Admission Counselor

Job Description

Position Category: Staff (Non-Exempt)
FLSA: Non-exempt
FTE: 1.0
Location: Thousand Oaks

University Background:

The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person's dignity.

Basic Function:

Under the direction of the Director of Graduate & Professionals Admission, coordinate and manage domestic and international graduate & professionals admission and recruitment activities. Conduct admission interviews and facilitate the admission process for prospective graduate and professionals students.

Representative Duties:

• Perform accurate data entry of prospective student and applicant information into the SLATE CRM system and Ellucian Colleague database system.
• Drive and fly to various cities and make presentations at information meetings and exhibits; participate in college fairs. E
• Evaluate domestic and international transcripts, interpret transfer course equivalencies, advise students on core requirements and available emphasis/majors. E
• Conduct admission interviews and counseling for prospective students. E
• Promptly and accurately respond to inquiries from prospective domestic and international prospects and applicants via email and phone regarding application status, admissions process, graduate programs and related matters. E
• Plan, implement and participate in marketing strategies that support enrollment targets. Host information sessions, orientations and receptions as necessary. E
• Collaborate with academic program directors, chairs, deans, and specialists. E
• Develop routine letters and other correspondence as needed. E
• Interpret and explain financial aid policies and opportunities. E
• Communicate with university personnel and others to coordinate activities and programs. E Resolve issues and conflicts and exchange information. E
• Maintain confidential admission files and enrollment records. E
• Must be available to work some evenings and weekends. E
• Provide work direction and training to assigned staff. E
• Attend staff and various meetings as assigned and as needed.
• Perform related duties as assigned.

E=Essential duties

Knowledge Of:

• Laws, codes, ethics regulations, policies and procedures related to assigned activities.
• Computer and academic computer systems applicable to admissions and record-keeping.
• Counseling methods and skills.
• Interviewing techniques.
• Oral and written communication skills.
• Interpersonal skills, using tact, patience and courtesy.

Ability To:

• Plan and coordinate admission and recruitment activities.
• Handle multiple projects simultaneously.
• Assist in developing various publications and other materials.
• Communicate effectively both orally and in writing.
• Make presentations to large audiences.
• Interpret, apply and explain rules, policies and procedures.
• Establish and maintain cooperation and effective working relationships with others.
• Operate a computer and assigned office equipment.
• Meet time lines.
• Plan and organize work.
• Work independently with little direction.

Minimum Qualifications:

Any combination equivalent to: Bachelor's Degree from an accredited college or university and one year of experience in counseling, recruitment, client development, public relations, or a related field.

Preferred Qualifications:

• Master's degree
• Experience working with a CRM and/or student information system, such as SLATE or Datatel Colleague.
• Knowledge of Ventura County and surrounding area.
• University admissions experience

Licenses and Other Requirements:

• Ability to travel and work flexible hours as needed.
• Valid driver's license

Physical Abilities:

Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and/or retrieve files

Working Environment:

Office environment
Driving a vehicle to conduct work
Ground and air travel

Hiring Range $26-$28
Posting Number: Staff004942022
Open Date: 03/30/2026
Close Date: 4/12/2026

Application Procedure/Special Instructions

To apply, visit https://careers.callutheran.edu/postings/13068