"Graduate Recruitment and Engagement Specialist"

About Binghamton University

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description

Budget Title: Senior Staff Assistant (SL-3)

Salary: $57,151 - $60,000

The Office of Graduate Recruitment and Admissions at Binghamton University (SUNY) seeks a detail-oriented, technically skilled professional with experience in recruitment and/or admissions in higher education. The ideal candidate will demonstrate exceptional technical, interpersonal and collaborative abilities to coordinate, strengthen, and streamline recruitment efforts across graduate programs at Binghamton University utilizing data-driven recruitment strategies and relationship management techniques.

The Office of Graduate Recruitment and Admissions supports prospective student engagement and recruitment initiatives requested by academic programs at the graduate level; this role focuses on maintaining the technological and relational infrastructure that supports these efforts. Reporting to the Assistant Director of Graduate Recruitment, this professional will assist the University with recruitment related initiatives across multiple graduate degree programs.

Responsibilities:

• Represent the University professionally at select international and domestic recruiting events, conferences and meetings, traveling independently as well as part of a delegation.
• Support the implementation of graduate recruitment strategies for the University in collaboration with the office's Director, Assistant Director of Graduate Recruitment, and other team members.
• Maintain recruitment-related projects, communication campaigns, and recruitment-related data dashboards within the CRM to improve operational efficiency.
• Use analytics and reporting tools (Slate, SAS, and other data systems) to monitor recruitment initiatives by program and overall campaign effectiveness; assess recruitment trends, and recommend data-informed adjustments to outreach and engagement strategies.
• Leverage technical knowledge of the Slate CRM to manage graduate recruitment projects on behalf of programs within assigned liaison areas, including planning and building communication campaigns, event and appointment creation, building relevant forms and queries, and managing student-facing recruitment portals as necessary to optimize data collection and prospective student engagement through all stages of the funnel.
• Collaborate with Communications and Marketing to develop and implement coordinated messaging, digital engagement strategies, physical and digital marketing materials and email communication streams targeting prospective students.
• Collect and evaluate feedback and data from campus partners and industry leaders to refine engagement tactics and inform broader strategy.
• Collaborate with internal stakeholders - including individual academic programs, Communications and Marketing, and other appropriate campus offices - to align CRM data practices and reporting with university-wide enrollment goals.
• Employ effective and professional communications/marketing skills, generate and respond to inquiries, provide consistent and professional recruiting information and communicate proactively with partner universities, schools and recruitment organizations in a timely manner.
• Serve as a key liaison between the Office of Graduate Recruitment and Admissions and other university offices, including academic program directors and dean's office staff, building cooperative and dynamic relationships to coordinate communication plans, event logistics, and data sharing, ensuring that recruitment initiatives and strategies align with academic program priorities.
• Develop written and data-driven documentation as it pertains to recruitment-related initiatives, both at the individual program level and for campus-wide initiatives.
• Create and deliver marketing and promotional presentations to diverse audiences domestically, internationally, virtually and through key partners.

Requirements:

• Bachelor's degree (or higher)
• Professional presentation, oral, and written communication skills
• Proficiency in standard office software such as Microsoft Office/Google Suite
• Ability to quickly learn and master complex new technologies (e.g., CRM systems, data visualization tools).
• Demonstrated capacity for building, cultivating, and maintaining professional relationships with various stakeholders (e.g., students, faculty, partners)
• Ability and willingness to work a non-standard or varied schedule, including some evenings and weekends
• All necessary documentation for independent, extensive domestic and international travel

Preferred Qualifications

• Master's degree (or higher)
• Professional experience working in higher education
• Experience utilizing CRM systems (e.g., Slate, Salesforce or other such software systems) to track, manage, and nurture relationships with prospective students and applicants throughout the funnel
• Experience pulling queries for data-driven reporting & analysis
• Experience with graduate recruitment and graduate degree requirements
• Familiarity with the logistics and implementation of domestic and international recruiting events, fairs, and communications including data capture and event analysis
• Experience in designing targeted outreach or recruitment plans utilizing a multi-faceted approach, with a keen focus on market segmentation and campaign performance review

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Application Instructions:

All applicants must apply via Interview Exchange: https://binghamton.interviewexchange.com/jobofferdetails.jsp?JOBID=195535

Deadline for Internal Applicants: December 26, 2025

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: https://binghamton.interviewexchange.com/login.jsp