"Graduation Services Advisor (Updated)"

Position Highlights

Please note: Information about this position and the department has been added to the ''Position Highlights" field. The Graduation Services Advisor (GSA) plays a key role in supporting students and campus partners throughout the degree candidacy and graduation process. The GSA guides students and staff through degree audits, provides accurate interpretation of academic policies, and ensures the integrity of degree completion decisions. This position contributes to continuous improvement efforts related to degree awarding and diploma management, helping to streamline processes and enhance service delivery. As a member of the Graduation, Records, and Certifications team, the GSA serves as a liaison to colleges and academic units, supporting student persistence, timely degree attainment, and a consistent, student-centered graduation experience.

The Office of the Registrar is responsible for the accuracy and integrity of the academic record. Serving all students, faculty, academic units, and student support functions, the Office is charged with the implementation of academic and student policies and their alignment to state and federal regulations and accreditation standards. The Office strives to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence.

This position offers a hybrid work arrangement. While many responsibilities may be completed remotely, the role requires weekly on-site presence at the Tucson, Arizona campus to fulfill duties that must be performed in person.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Duties & Responsibilities

• Advises students and staff on the degree candidacy application process, senior degree audits, and academic policy issues.
• Certifies completion of degree programs, posts degrees on the student information system (Uaccess).
• Makes adjustments to students' records including changing or adding majors and minors and adjusting repeat codes.
• Serves as college liaison with faculty and staff advisors and students, maintains accurate records of degree audits and responds to phone, email, and in-person inquiries regarding application for degree candidacy, senior degree audits, and graduation issues.
• Assists team lead with current and new projects that will provide more efficiency in the awarding process and participates in testing new programs and processes.

Knowledge, Skills, and Abilities:

• Knowledge of University of Arizona policies.
• Ability to effectively use standardized software programs including Microsoft Office Suite and UAccess.
• Ability to learn new software and systems.
• Written and verbal communication skills.
• Focused attention to detail skills and a high standard of excellence.
• High levels of initiative, dependability, flexibility and motivation skills.
• Ability to establish, maintain and sustain positive, professional working relationships internally and cross-functionally.
• Ability to work independently and as part of a team in an office environment.
• Ability to multi-task during critical time periods.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience is required.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $47,356-$59,195

Compensation Type: salary at 1.0 full-time equivalency (FTE)

Grade 6

Career Stream and Level PC2

Job Family Registration & Records

Job Function Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter