"Hospitality Assistant"

About us: The Department has a strong commitment to customer Service and aims to ensure best value for money for its customers and the college. The role will support the Catering Services function and provide a professional and competent level of service to all customers working closely with the catering team to ensure that the agreed services are delivered on time to the required standards. Working under the direction of the Hospitality Manager your main role will be the delivery, setup, and collection of all hospitality services. You will be based in the Hospitality department but be flexible and able to work in any of the College outlets.

About the role: If you want to work in a friendly, fun environment where you’re really valued for your contribution then we may have the job for you. We are looking to recruit a hospitality assistant to work at on our Campus. This is a hands-on role, and the post holder will be involved with the delivery and lay out of food and drinks, food service and room set up and breakdowns. The successful candidate should have a sound knowledge of customer service and catering for hospitality and events. The ideal candidate will be: A good team player, Have a passion and commitment to provide good customer service, Have a flexible and positive approach, Have excellent communication skills, Have an understanding for food hygiene regulations. The contract is offered on a 5 out of 7 days basis and will involve working evenings and weekends. This is a full-time post.

About you: To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria 1. Good written and verbal English. 2. Basic level of computer literacy (ability to access emails and online training). 3. Excellent at working as part of a team or alone. 4. Ability to complete multiple tasks at the same time. 5. Excellent attention to detail. 6. Excellent time management skills. 7. Ability to communicate effectively and efficiently with colleagues and management team. 8. Good hazard awareness/ability to identify and report issues. Desirable criteria 1. NVQ level 1 or equivalent catering qualification 2. Hold a current Food Handlers certificate.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Grade and Salary: £27,893 - £28,186 inclusive of London Weighting

Job ID: 123146

Close Date: 07-Sep-2025

Contact Person: Marios Pavlou mario.1.pavlou@kcl.ac.uk