"Hotline Clinical Specialist"

The Hotline Clinical Specialist will answer incoming calls on the Goldschmidt Collective's reproductive health warmline, as appropriate to their training/relevant clinical experience, to ensure timely delivery of expert clinical education and perform administrative/operational duties that accompany the overall work of the project. Specific activities will include: collecting and documenting information to ensure accurate and complete call data for reporting and other program purposes/activities; collaborating with NCCC personnel including other Hotline Clinical Specialists and program/administrative team members; performing critical assessments of the available clinical evidence base; participating in promotional/outreach activities and quality improvement activities as needed (this may include development of clinical protocols and educational resources); preparing information/materials to distribute to callers as needed; liaising with internal and external learners as needed; and helping to assure compliance with relevant regulatory bodies/agencies as needed.

Hotline Clinical Specialists will interface with diverse stakeholders with various experiences and will need to apply a warm, non-coercive, and non-judgmental manner and consistently demonstrate interpersonal tact, discretion, sensitivity, and integrity, particularly around maintaining anonymity and confidentiality. Hotline Clinical Specialists are asked to help cultivate and support relatively standardized program workflows and processes to help ensure high-quality services are consistently provided and that program goals are met.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $110,400 - $235,400 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html